COSMO Sheffield Reviews Summary

Staff Service

Pros:

• "Staff really helpful and friendly."
• "The staff was the best in my experience."
• "The staff are really welcoming and they make sure you're looked after."
• "Staff excellent, food hygiene excellent."
• "Staff are friendly and welcoming."
• "Great staff always smiling & friendly."
• "Staff were friendly and really attentive with dirty plates etc."

Cons:

• "Had to ask for the food to be swept off the floor under our feet in booth number 1, when we were seated."
• "Staff were quite friendly but our empty plates were not cleared away so we had to move them ourselves."
• "The manager blackmailed us into doing their online survey."
• "Staff not very friendly but food is awesome."
• "The from of the house staff are so rude, they clearly don't wanna be there."
• "Staff are about as happy as the security guards they have there."
• "Been to the Sheffield restaurant numerous times but can't see us returning after yesterday. The majority of the staff was so rude."

Food Quality

Pros:

• "Worth a try if you like your food in plentiful amounts."
• "Absolutely fantastic place. Quality and quantity come together."
• "Food was pretty good."
• "All looked fresh, clean and tidy."
• "The food is very fresh and tasty."
• "Good selection of food, some food was really tasty."
• "The food is always fantastic and there is always something to tickle everyone's taste buds."

Cons:

• "The crispy Duck for the pancakes was like mush and tasted like it had gone off."
• "The Indian food section wasn't a little underwhelming in size and taste."
• "Majority of the food is very average or weak flavours."
• "Really disappointed food was cold time got it to table."
• "The food although very attractive and tasty wasn't hot enough, it was fine but could have done with been kept hotter while it was on display."
• "Food was super salty."
• "Food was really soso, or in another way trash."

Price and Value

Pros:

• "Its price is very cheap, for £ 8.50 you can eat and drink water unlimited for lunch."
• "Prices are reasonable and staff are courteous and friendly."
• "A good place to eat at a reasonable price. Would recommend."
• "The price was great too, somewhere I will definitely be returning too."
• "Paying was straightforward including half price for under 1.5m kids and we even managed to get a discount on the car park next door as an added bonus."
• "Over all good Asian food for fair price."
• "Very busy, but the food is delicious and the choice fantastic - we'll be back! £8.50 per person week day lunchtimes, which is great value."

Cons:

• "All 11 of us had to pay a price of £23+ each (advertised as £18.50)."
• "It's expensive and not really worth it anymore."
• "Overpriced at £20 an adult for a weekday."
• "A very expensive night for very limited vegan food."
• "Drinks expensive so not great value for money when everything is added up."
• "£86 for 3 adults and a child just seemed a lot, remembering you serve yourself."
• "Far too expensive for bland food."

Ambience and Decor

Pros:

• "Sat upstairs on inside veranda under heater which leaked but warm and nice decor."
• "Loved the ambience and overall set up. Had Chinese, Japanese, Indian, Italian and even a bit of English."
• "Always a good experience at Cosmo Sheffield. 1st time I’ve been since the recent refurbishment."
• "The inside is stylishly modeled and tables are comfortably spaced."
• "The restaurant is clean and tidy and tastefully decorated in a light, modern style."
• "Very nice restaurant, found myself gazing at the walls and ceiling a lot."
• "Lovely ambience and staff id very polite. A perfect family place."

Cons:

• "The place is let down by the feeling of being in a 'work's canteen' while sat on a conveyor belt."
• "The place generally looks untidy and run down. Ladies toilets need attention."
• "The seating area is compact with very little space to move around."
• "The tables are packed like sardines so you are basically sat right next to random people."
• "The tables were EXTREMELY cramped, while the other half of the restaurant wasn't being used."
• "Place is very jam packed and the tables are so close to each other, if you stuck your arm out you would touch the table next to you."
• "The atmosphere is always a little chaotic."

Facilities and Cleanliness

Pros:

• "Disabled toilets and baby changing area was blocked by other patrons."
• "All looked fresh, clean and tidy."
• "Toilets are very nice and have a futuristic look."
• "One notable thing to mention was how clean and spacious the toilets were, they are located up a flight of stairs but there is a disabled toilet on the restaurant level if you can't manage the steps."
• "You have to sanitise your hands and wear gloves when getting food which is fine."
• "Lovely clean and well presented buffet service restaurant."
• "The inside is stylishly modeled and tables are comfortably spaced."

Cons:

• "Had to ask for the food to be swept off the floor under our feet in booth number 1, when we were seated."
• "The floor had lots of spilled food all over it."
• "The toilets had no working sinks which means people were coming out of the toilet with unwashed hands."
• "The food was rubish there was no plates for ages."
• "The place was dirty - forks unclean, seats stained with brown stuff."
• "Also the flooring is super unsafe when wet."
• "Cramped seating area, no where to put your dirty plates."