Panda Mami Reviews Summary

Atmosphere and Decor

Pros:

• "We instantly felt a warm and welcoming atmosphere."
• "The ambience of the place was good, it was quiet and lovely decors all over the restaurant."
• "The first thing I noticed was the freshness of food on offer, the good temperature at each station and how all the staff were keeping themselves busy cleaning down and restocking as needed."
• "Accessible in town. Eat all you can. The ambience of the place was good, it was quiet and lovely decors all over the restaurant."
• "Great location with a stunning view in the heart of York - historical town centre."
• "There's a vast array of food on offer here from all over the world... As with all buffet style eateries, it probably will depend on what time you go and on what day etc but we went on a Tuesday evening and everything we had, we enjoyed."
• "The restaurant is VERY clean, well organised."

Cons:

• "Some of the food didn't taste that good at all. Plenty of beige food which, when cold, is best avoided."
• "The toilets leave a lot to be desired! It's a bad sign in an eatery when the toilets a dirty! Get those loos scrubbed for goodness sake!"
• "Toilets had 1 tap working from 5 taps and the lift was out of order for disabled people."
• "The toilets are disgusting. 1 wash basin out of 4 working. The urinals were filthy."
• "The toilets look like they haven't been cleaned in at least weeks."
• "The gents need a good clean walls and all."
• "The counter tops were covered in sauce spillages, stickiness and just generally dirty."

Service

Pros:

• "We were greeted by a friendly young man who showed us to our table."
• "Service was great, plates removed quickly and staff very polite."
• "Staff were excellent, well manored, and happy to help with any reasonable requests you have."
• "Service was immaculate, Consistent clearing and replacing of dishes, Very kind and respectful staff."
• "The service was great, each member of staff was friendly and helpful and very polite and professional."
• "The member of staff we had serving us was extremely helpful, kind and explained the allergens system."
• "The service is very good. Attentive but not pushy."

Cons:

• "Service was good but not outstanding, the only staff I found cheerful were the 2 young girls who were collecting the dishes."
• "Staff seemed to be lacking direction as lots of dirty tables and food lying on the floor."
• "Staff carving food didn't know what turkey was."
• "Disappointing experience. We hadn't got any drinks even though we had already had two plates of food."
• "The service wasn't the best. Definitely seemed to be lacking staff numbers."
• "Service a tad slow but they were pretty busy so still 5 star."
• "The service was okay and staff were nice enough but the food was not worth the money we paid."

Food Quality and Variety

Pros:

• "There was a variety of food, including Indian, Chinese, Mexican, Italian, and English, including various cooking stations."
• "Good variety of Buffet food, though choose carefully! The barbecue, the teppanyaki, Chinese food including the aromatic duck was very good."
• "I had a really good experience here... The first thing I noticed was the freshness of food on offer."
• "Really enjoyed this experience, from start to finish. The food was excellent, always topped up and tasted exceptional."
• "Fantastic! Food is fresh and delicious and the options are endless."
• "Definitely enjoyed the buffet here. I had mostly sushi and scallops from the grill."
• "Everything deserves the highest possible score! The food is always hot and seasoned well, everything they offer is cooked perfectly and has something everyone would love!"

Cons:

• "The food was so bad I had to do a review. All meat in curries and Chinese dishes were bone dry and all dishes were cold."
• "My recent dining experience at Panda Mami in York left me feeling less than satisfied, especially considering the price I paid."
• "The selection of dishes was very minimal such as one piece of pepperoni per slice of pizza."
• "A lot of the food was stone cold so When I decided this was enough to speak about to the staff the young waitress washing dishes was very apologetic, however the manager named Monica offered no apology."
• "The food was Luke warm at best with most of the trays looking less than half empty and visually unappealing."
• "The food might not be winning awards anytime soon but it is at least all well prepared and the food safety/hygiene appears to be top notch."
• "The food is a bit cold, we have to ask for the dishes to be taken away and the soup didn't have bowls for about 15 mins."