The Red Fox Reviews Summary

Staff and Service

Pros:

• "Very friendly and professional staff. They could not do enough for my party."
• "General staff are polite and quite hardworking it seems."
• "Staff were lovely and helpful and really made the occasion for my mum's birthday."
• "All the staff are great and very friendly and the manager is happy to talk about the beers they stock."
• "The staff was very friendly."
• "Staff nice and friendly who gave good service."
• "The staff were attentive and friendly."

Cons:

• "The service took so long we nearly left, when it did arrive my steak baggette was cold and so rare i couldnt even cut it or chew it."
• "No server checked on us, asked if it was ok, or offered to refill our tea."
• "On 2 occasions they brought the wrong drink, no apology and server was very blunt and quite honestly rude."
• "Staff need to be more attentive and organised, think we were served by 4 different people they just didn't seem to know what they were doing or where they should be based."
• "However the two witches who were supposed to be wait staff could not have been more inattentive or downright rude."
• "Server seemed bolshy, fed-up and generally disinterested."
• "We were seated for over 20 minutes before someone came to take our orders."

Food Quality

Pros:

• "Meals are imaginative, well presented and the portion sizes generous."
• "The food is very nice but unfortunately very pricey too."
• "The food was delicious and very generous in proportion."
• "The beef was cooked to perfection accompanied with a great selection of Veg & Yorkshire pudding."
• "The food was lovely and we had a great time. The desserts were absolutely unbelievable."
• "The food was absolutely fantastic, perfectly done and really quick too."
• "The food is always excellent. The menu changes daily and all of the ingredients taste fresh."

Cons:

• "The sandwiches would have benefited by being made to order not in advance because the bread was cold and hard."
• "Tonight the fish and chips was sub standard. Thick batter."
• "The gyoza where undercooked and the insides to me weren't edible as they tasted raw."
• "Service was very slow, had fish and chips, fish cooked well, but batter over crispy and the chips looked nice, but we're reconstituted potato, rather than cut chunks."
• "The Chicken Kiev I ordered. Cold, shell as hard as a walnut's, truffle stuffing non existent."
• "Prawn curry was disappointing and was pasty/lacked liquid content."
• "Food was okay at best featherblade was dry and other half's chicken burger was burnt."

Ambience and Atmosphere

Pros:

• "Really relaxing and cozy despite being a big area."
• "The whole ambience inside is GR8."
• "Dog friendly with a dog menu which was a really nice detail!"
• "It's a really nice place to be, it looks great and has a great atmosphere."
• "The surroundings, in the beautiful South Wirral countryside, are stunning, with gardens and fields stretching to a distant tree line behind the restaurant and grass and trees all around."
• "A very beautiful and cozy place with an old atmosphere."
• "Wonderful surroundings and atmosphere."

Cons:

• "It was busy and took a while to find a place to park."
• "Table service outside was very slow."
• "Unfortunately, the service seemed to be in disarray & really quite slow."
• "Place lacks atmosphere."
• "Absolutely the worst, though, was the large table in the middle of the room, with about 12 people laughing and joking at the top of their voices."
• "Felt a bit ripped off after a soulless experience."
• "The venue is lovely but the food and service is woeful."

Value and Pricing

Pros:

• "The prices are slightly higher than other groups of restaurants but the quality of food and service certainly accounts for that difference."
• "Wine by the glass very reasonable price."
• "Great choice and really good value."
• "Food was delicious and reasonably priced."
• "Very reasonably priced."
• "The price range is anywhere between £15-£25 as of writing but this is easily justified by the quality of the food you get."
• "Well worth a visit and, overall, good value."

Cons:

• "Very overpriced. Very disappointing."
• "Beers were fine if not expensive."
• "Fizz £26!!!!"
• "£11.70 for a pint of lager, a half of bitter and a pint of coke. Seriously?"
• "£113 not very well spent."
• "£15 - £19 for a roast featuring watery packet gravy (“red wine gravy”, lol) and frozen roast potatoes."
• "Overpriced poor quality food £16 for an under seasoned steak burger, on an over toasted bun, with lettuce tomatoes and a slice of gherkin and some sauce, horrible greasy double cooked chips."

Accessibility and Facilities

Pros:

• "Accessible ramp for wheelchairs is much better."
• "The terrace is great on warmer days."
• "The garden is big enough to cater for children, &, separately, pretty enough to be a beautiful backdrop for wedding photographs."
• "I think they have a lift for disabled wheelchair access around the side of the place."
• "There was also a big ramp into the restaurant from the car park which meant great accessibility."
• "Wheelchair access is available along 1 side of the pub & is easy to negotiate."
• "At the rear is a terrace & beautiful garden area."

Cons:

• "The disabled lift has been out of order for at least 2 years and clearly no intention to repair despite high ratio of elderly and fragile guests."
• "The main door is at the front, straight onto a set of stairs."
• "Parking is brilliant. The large car park runs across the front & down 1 side of the building - lots of spaces."
• "Ample parking."
• "Table allocation originally was not thought out well as space limited so had to move to different table looking over garden which was nicer."
• "The cask beers I asked for a taster of that evening were not pleasant either and I tried 4 different ones, none of which I would stomach a pint of."
• "The disabled lift has been out of order for at least 2 years and clearly no intention to repair despite high ratio of elderly and fragile guests."