Anchor Reviews Summary

Customer Service

Pros:

• "We were served by a polite young girl named Georgia who provided great customer service."
• "Excellent service by Danielle, Charlie, and Angel last time we came."
• "Was served by a waitress called Georgia, she was very polite and kind, and helpful, food was delicious, Georgia made our evening 10x better then expected."
• "The staff were lovely!"
• "The staff are very friendly."
• "The stuff were really friendly and accommodating, more than happy to clean a table when asked."
• "Staff are all super professional and friendly."

Cons:

• "Service was decent enough just abit of wait for the food."
• "There were loads of tables full of dirty plates and drinks, and quite a lot of food under tables."
• "very disappointing service."
• "the service was very disappointing."
• "female staff very off hand and unfriendly."
• "She was rude throughout the service."
• "Service was a bit slow and communication between staff was very poor."

Food Quality

Pros:

• "food was amazing (compliments to the Chefs)."
• "The burgers were good, the lady who served us was very helpful."
• "The food was very nice."
• "Very good value for money and very yummy."
• "Food was fantastic. Prices were very competitive."
• "The food is really good value for money."
• "The food was actually quite nice."

Cons:

• "Food was poor!"
• "the chicken was cold sauce was Luke warm but plate was hot"
• "quality of food poor - got refund on one meal as it was burnt and cold"
• "the Chicken New Yorker was completely disgusting, cold chips and had to be sent back."
• "Had a all day breakfast was totally gross so got fish and chips instead."
• "food was luke warm, gammon was like eating a bowl of salt, other stuff burnt"
• "The food was dreadful...I had chicken...couldn't cut it with cutlery so pulled apart...into strings of something that was difficult to chew."

Cleanliness

Pros:

• "Pub was clean and tidy... We stood at the 'please wait to be seated' table and sign for about 5-6minutes... We ended up walking out and going somewhere else."
• "Clean and tidy."

Cons:

• "In other areas it looks very worn and tied, with peeling paint and stains."
• "Menu's were filthy with grease and dry food...cutlery was dirty."
• "the outside area was disgusting, cigarette butts everywhere, hasn't been cleaned in weeks by the look of it."
• "Very run down building from outside"
• "cleanliness poor"
• "The portions were pathetic, a hand full of chips and the beans."
• "Leaking roof in the resturant."

Ambiance

Pros:

• "Such a lovely pub, and great atmosphere!"
• "Lovely little pub! Bit of outdoor seating and a nice, country style bar."
• "Absolutely love spending time at the anchor. Top class service from all the staff."
• "The pub was packed out but was not loud so we had a lovely family meal and could still talk to each other without shouting across the table."
• "Nice atmosphere will pop in again at some point."
• "Enjoyed my experience here. Has separate table space for food to the bar area and a nice outside space."

Cons:

• "Disappointing tbh... the place seems to be degrading week by week, shabby decor, fixtures & fittings."
• "An exceedingly average pub that is regularly full of dodgy folk! The toilets have needed redoing for years."
• "The place was packed and so we had our meal in the main bar that was so loud we could hardly hear each other speak."
• "the music was very loud and it was above of our table and it hurt my ears a little bit!"
• "restaurant was empty, I wonder why??? give this place a wide birth"
• "tables too close to the bar people just milling about all over"
• "Whilst some of the decor is pretty with nice paintings and bits."