The White Horse - JD Wetherspoon Reviews Summary

Category: Pub

Address: Wrawby St, Brigg, DN20 8JR, United Kingdom

Phone: +441652659344

Rating: 4.1
based on 154 reviews.

Staff and Service

Pros:

  • "Staff where always welcoming and polite."
  • "Staff are really friendly and happy to help plenty of room between tables which was great as mum is in a wheelchair."
  • "Floor staff lovely and great service."
  • "Service good and staff friendly."
  • "Staff were very friendly."
  • "Service is very fast by the staff, they are friendly and work with a smile."
  • "The staff are usually helpful and friendly, though it does sometime feel a bit understaffed."

Cons:

  • "The food is reasonably good for the price but the staff are extremely rude."
  • "The waitress sighed at us when we told her the problem."
  • "Very disappointed in our last visit, know things are difficult during these times but the Manager in charge on our visit was very rude and unprofessional."
  • "Staff average at best."
  • "Staff complaining about being short staffed but it looked like miss management too me."
  • "The member of bar staff who served us looked like she didn’t want to be there and barely muttered a word was very ignorant."
  • "The person serving me behind the bar was very rude and abrupt."

Food Quality

Pros:

  • "All stakes where cooked perfectly."
  • "Chicken Jalfrezi was fine."
  • "Food hot, good portions, good value, pleasant waitress & waiter."
  • "Replacement meals were provided."
  • "Good value. £60 for 8 X 11inch pizzas and 8 X 1 pint soft drink for 16th birthday party."
  • "The quality of the Cappuccino is superb and it is also a fraction of the price of that charged in most other places."
  • "Food hot, tasty, and really good value."

Cons:

  • "Light on table not working."
  • "Breakfast was stone cold."
  • "The food was dry and disappointing."
  • "Breakfast was a joke! No sausage little choice and no eggs Benedict or royale."
  • "Last 2 times we’ve been for breakfast the food has come out barely luke warm."
  • "Food, (fried eggs, bacon) and coffee cold."
  • "The food is no where near hot enough."

Ambiance and Cleanliness

Pros:

  • "Great place with lovely friendly atmosphere."
  • "Inside the pub its a good atmosphere, and nicely decorated, and clean."
  • "Very relaxed atmosphere."
  • "Its a Wetherspoons, great beers, fast food and amazing prices."
  • "This one is large, always busy and with cosy booths to sit in if you're lucky enough to find one free."
  • "Nice building with quite a good atmosphere."
  • "Lovely clean spacious seating, with a cosy atmosphere."

Cons:

  • "The atmosphere is loud and uncomfortable most of the time."
  • "Tables are always piled with the previous peoples dirty plates and left overs."
  • "Don't go on Saturday night puke all over mens toilets no working locks on cubicles no toilet roll."
  • "Tables are often sticky with food remnants left on them."
  • "THE WIFI EXTENDS TO 6 FEET OUT THE DOOR INTO THE GARDEN AREA."
  • "Already carpets very sticky and tables often dirty."
  • "Tables dirty, if you can take plates away you can carry a cloth to clean it with too."

Facilities and Accessibility

Pros:

  • "The ability to order from an app at your table is perfect for busy times and doesn't affect how quickly your food comes out."
  • "We used the qr code on the menu to order our own food at the table, which was really easy to do."
  • "Using the app to order food gets really quick results fast service enjoyable food."
  • "You can sit at a table and order everything you want over the app."
  • "Plenty of room. Large beer garden. All areas easily accessible."
  • "There are disabled toilets as well."
  • "Gorgeous large beer garden to the rear, toilets downstairs all wheelchair friendly."

Cons:

  • "The toilets were disgusting."
  • "A large Car Park has been lost to a beer garden, leaving customers only severely restricted on street parking."
  • "Only downside Is parking for the pub is on the street."
  • "The only criticism is the toilets were a bit hidden on the first find!!"
  • "Disabled Toilet facilities: Door closer appears to be set as a practice piece for strong man competitors."
  • "No Burgers available on a Saturday afternoon? Very poor offering."
  • "That ‘no order after 8:30 for kids’ rule is absolutely ridiculous."

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