Stag And Rainbow Beefeater Reviews Summary

Staff Service

Pros:

• "was served by a lovely waitress called Laura B (I think) she had exceptional customer service and was genuinely a nice girl."
• "The staff were friendly and really hard working, constantly cleaning and checking on people."
• "Couldn't fault the staff we were well looked after from the moment we arrived."
• "Staff were very efficient and friendly."
• "Great staff... ordered a Sunday lamb roast. Tasty and well presented."
• "Kerry definitely made both our dining experiences even more enjoyable."
• "Guy on tonight didn't actually serve our table but was very attentive and helpful."

Cons:

• "Went to celebrate my mother in laws birthday. There were 14 of us. We waited ages for the starter."
• "The waitress seemed to spend more time doing paperwork than waiting tables"
• "staff that had been waiting tables were getting their coats on and going home leaving one girl working the floor."
• "Experience further ruined by being sat next to a wine soaked bunch of loud mouths."
• "When I contacted head office to ask about the vegetarian choice as it had not changed in over twelve months."
• "The supervisor was useless and the waitress who apologised numerous times and helped us deserved a pay rise."
• "It would appear this place has a problem with servers prefer to chat rather than serve there sections."

Food Quality

Pros:

• "Lovely breakfasts all you can eat. Hot and continental. Well worth a visit."
• "The food was served quick and it was lovely."
• "Food was delicious 😋 fresh and tasty with decent portion size as well."
• "the food was really nice."
• "We received what we ordered and everything seemed fresh, hot and delicious."
• "The food is well presented and tastes fantastic."
• "Food lovely can't fault it,"

Cons:

• "Well and truly appalled by the quality of the food."
• "The meet tasted old and the chips you could taste the oil used and re used so many times."
• "the eggs were very snotty."
• "The fried eggs where swimming in oil"
• "Food was poor, fillet steak was overcooked."
• "the chocolate ball was rock hard as if it was still frozen!"
• "Food was dry and had been sitting on the hot counter for sometime."

Atmosphere & Cleanliness

Pros:

• "Lovely atmosphere on a warm Saturday afternoon."
• "Room well presented. Very clean."
• "Great atmosphere."
• "It's got a really nice atmosphere."
• "Happy smiling faces nice ambience."
• "Nice atmosphere, very spacious."
• "The premises are clean and warm."

Cons:

• "The place being empty."
• "They only care about the hotel guests next door."
• "The place was almost empty, and they tried to seat us by the smelly toilet!"
• "Also disgusting policy of letting kids eat for free."
• "Lots of empty tables, bar manager not pleasant."
• "Severely in need of a deep clean."
• "The only problem we had was flies."

Value & Pricing

Pros:

• "I was provided with the meal deal for each evening which is decent knowing I dont have to wonder from thr hotel to get food."
• "Breakfast excellent value."
• "The burgers off the value deal were really good and saved us a packet."
• "All you can eat breakfast was hot and food was well cooked, tea/coffee, toast, yogurt & fruit all included for £9.50, well worth it."
• "Used 40% off vouchers for the mains which made a huge difference as food is a bit pricey!"
• "The weekday daytime offer is good value."
• "Great range of tasty food, and drinks for a very reasonable price."

Cons:

• "Bit pricey- around £13 for a Burger."
• "This place is a robbery for the price that you have to pay for that rubbish."
• "The steaks are overpriced."
• "When using a taste card for 2 people the meal with 2 soft drinks still cost £28.00 which to me is extortionate."
• "Nearly £12 for two bits of meringue with cream on and few bits of strawberry."
• "The price for the food was generally over £15 minimum and the portions were tiny."
• "Worst £117.50 I have ever spent."