Address: Old Hall St, Liverpool, L3 9LQ, United Kingdom
Phone: +441518324517
Rating: 4.3
based on 98 reviews.
Atmosphere and Decor
Pros:
"The restaurant is beautifully laid out, the tall large glass windows with the bird’s eye of the city is truly exceptional."
"I loved the space and decor, and had a very enjoyable relaxing afternoon."
"What a marvellous place to enjoy a drink, some great food and a beautiful scenery of Liverpool."
"Been a few times and when it's warm it's amazing to sit outside and watch the view with a cocktail or two."
"The sky bar was great, the food in the restaurant, wasn't good apart from the wife's but mine wasn't good at all, had to send it back twice."
"The place is a real must, for an afternoon or evening out. The views are amazing."
"The views across Liverpool and Wirral are stunning."
"The Sky Bar feels incredibly classy whilst also being comfortable and welcoming."
Cons:
"The Bar has great potential, but it's let down by the slow Service and poor seating arrangements."
"The second time it took so long we got up and left, just to be chased out the bar by a waiter accusing us of not paying."
"Service to get a drink is terrible! Its the 'in' place to be in Liverpool at the moment."
"The place seems more focussed on younger clientele popping in for a cocktail ahead of their nights out."
"Poor service, not at all what we expected and it was difficult to talk as the music was so loud."
"The atmosphere is ok, the set up doesn't quite allow for socialising in a group."
"The afternoon tea was alright. Goodness knows why we were given 4 scones for 2 people though."
"The staff didn't seem interested...we had to keep chasing up to order.. and chasing food that was missing."
Service and Staff
Pros:
"The staff are polite and courteous."
"I was impressed with the professionalism and friendliness of the staff."
"Pleasant and attentive for the whole time we were there, nothing was too much trouble for her."
"The service was great and everything was top quality."
"The staff are very welcoming and professional, would highly recommend."
"Great welcome and service, attention good but not overpowering."
"Our server, who I presume is the manager was an absolute gent and was so attentive throughout."
"The staff were lovely... The food and drink excellent and the price was extraordinarily fair."
Cons:
"The Bar has great potential, but it's let down by the slow Service."
"Communication should be far better than this in a restaurant of this quality."
"The views are great but the service is shocking. Visited the bar twice during our stay at the hotel both times it took 30mins+ for two drinks."
"Great views, good cocktails and surprisingly tasty food. Service a little slow."
"Food was good but service was shocking. Even with a booking it took 40 Minutes to be seated."
"Slow service, must have taken 30mins to get our drinks."
"Worst customer service in Liverpool both at the bar and restaurant!"
"The service was very poor...staff didn't seem interested...we had to keep chasing up to order.. and chasing food that was missing."
Food and Drinks
Pros:
"Do try the Tiramisu there, it needs a special mention, it was supremely well done."
"I loved the blind scones!"
"Really delicious afternoon tea, very nice bar and excellent service from Dennis!"
"The food itself is excellent, and it was hard to pick the favourite between the slow-cooked beef, the hassleback potatoes, and the Italian bread board with dips."
"The food was impeccable. Had the afternoon tea and the spread selection was the best choice."
"Amazing cocktails, amazing Ferrero rocher dessert! Absolutely unreal the flavors!"
"The food presentation is simply amazing, and the cocktails are, by far, the best I've ever tasted."
"The food was okay. Was disappointed with the baby roast potatoes which were very difficult to eat as they were hard."
Cons:
"The food was fantastic and the attentive service added to the experience."
"The food was okay. Was disappointed with the baby roast potatoes which were very difficult to eat as they were hard."
"The chicken main was a deep fried breaded chicken breast, which was tasteless and cost circa £20."
"The starter was basically a piece of toast with some tomatoes on, nothing special."
"We were very disappointed in our visit to be honest...the service was very poor...staff didn't seem interested...we had to keep chasing up to order.. and chasing food that was missing."
"The sky bar was great, the food in the restaurant, wasn't good apart from the wife's but mine wasn't good at all, had to send it back twice."
"The sky bar isn't the place for a meal any more. The first time we visited it was amazing. The food was fantastic."
"The food tasted terrible, tasteless chicken was straw dry."