Hoghton Arms Reviews Summary

Food Quality

Pros:

• "The steak and ales pie was delicious and would recommend!"
• "Food was lovely and staff were great from start to finish."
• "The food was hot and tasted very fresh."
• "Melt in the middle chocolate cake to die for."
• "Me and my partner both ordered the mixed grill and it was delicious."
• "Food was good quality and the portions were generous."
• "Food was brilliant great value we went at lunch three course for £15.50 and there is a good selection offer."

Cons:

• "Burger was tasteless, meat was not of good quality."
• "I ordered a salad with extra halloumi which, when it finally appeared, 1hr 10 mins later was disgusting."
• "Lots of things not available, Sirloin and Ribeye steak and one of the gins from the menu."
• "Mains steak and chips very disappointed."
• "The beef on the roast dinner was too tough to eat, it didn't spoil our wonderful time though."
• "The pies were good but not great, I had the cheese, leek and potatoe and it lacked flavour."
• "Both meals were disgusting. Pie was overcooked and cold chips very greasy gravy so thin it was like brown water."

Service

Pros:

• "Service was wonderful. The staff were very friendly and obliging."
• "The service was second to non and staff couldn't do enough for us."
• "Ashleigh our server was great and gave us the best service and was absolutely lovely."
• "Staff were great and friendly, food was amazing!"
• "The staff were very friendly and engaging though."
• "Warm welcome by the staff, good table position."
• "Our waitress was very attentive and polite."

Cons:

• "The till seemed incapable of calculating the 2 course discount so paying was an unpleasant experience."
• "No one bothering to come over and ask if everything was alright and no dessert menu offered."
• "The plates of our main meals were left on the table for about 25 minutes after we had finished."
• "The service which was painfully slow."
• "Service was absolutely appalling."
• "Sat waiting for 15 mins before anybody attended, even then we had to go ask at the bar for service."
• "The service was shocking and really let it down."

Atmosphere & Ambience

Pros:

• "The beer garden was perfect for a summers day."
• "The table was in a sunny window (so perfect on a beautiful Autumn day!)"
• "Great atmosphere for a meet up or lunch out."
• "Lovely cosy atmosphere, beautiful fire on an extremely cold day."
• "The cleanliness and decor was outstanding and the atmosphere was great too!"
• "The staff, atmosphere and food were second to none."
• "Absolutely beautiful pub. Lovely warm cosey homely feeling."

Cons:

• "Awful in every way. The place is tired, smelt musty, the table was sticky."
• "We found the setting very welcoming but we were all quite cold. Needs a bit more heating on please."
• "The big shock was that within 48 hours of visiting 6 out of 7 of us were very ill with all symptoms of food poisoning."
• "The music they were playing was so loud it ruined the whole evening."
• "Part of the restaurant was uncomfortably cold."
• "The worse part though was the tolerance and apparent acceptance of locals at the bar constantly swearing."
• "Room was very cold."