Butlers Wharf Chop House Reviews Summary

Location & View

Pros:

• "The views of Tower Bridge are stunning from the restaurant."
• "Butlers Wharf Chop House is ideally located by the River Thames with beautiful views of Tower Bridge while dining."
• "If I have another chance to come here next time I wanna try terrace table outside overlooking the tower bridge, it is the perfect spot!"
• "Butlers Wharf is situated at a lovely location with beautiful views of Tower Bridge and the Thames."
• "An excellent restaurant right on the Thames and overlooking Tower Bridge."
• "It's right next to the river and in sight of Tower Bridge."
• "Perfect view of the Tower Bridge, the food is perfect and service is hard to fault."

Cons:

• "Have been here several times and always been good. However, this time I reserved a table 3 weeks prior and spoke to restaurant for a table outside, or bridge view as was a special occasion (wedding celebration). Got neither, were sat at the back near the toilets."
• "The inside was a little dated, for the price of the food would expect more modern decor."
• "I can imagine if you were seated inside it could get noisy."
• "Naturally it could get a little too much noisy sometimes."
• "The only downside is that the restaurant can be a bit noisy."
• "When you pay £115 for a porterhouse steak, the experience and service has to be perfect."
• "The waiter was also really unattentive and it took over 15 mins after arriving to order a drink and it was the same throughout the night."

Food Quality

Pros:

• "Steaks done to perfection, fish so fresh the taste is jumping on your palette."
• "The food was excellent though a few things on the menu were sold out."
• "Food an service were great."
• "The food is perfect."
• "Food was very good."
• "The food was delicious, top top quality and their cocktails are very well made and were thoroughly enjoyed."
• "Stunning food and stunning views over Tower Bridge."

Cons:

• "It was such a shame that the quality of the food let the place down."
• "Very disappointed. Ordered the Sunday roast. Tiny thin slices of beef. Huge dried up yorkshire pudding."
• "This was so tasteless I thought that I had contracted covid and my taste buds had failed."
• "The chef doesn’t seem to know the difference in meat cooking terms either serving rare or well instead of medium rare."
• "The steak was a mystery. Absolutely no idea what kind of meat it was, I certainly wouldn't order it again!"
• "Nothing we ordered was available and no help or suggestions given."
• "Once it got there mine already looked off. I tried cutting it but it existed for 60% out of gristle."

Service

Pros:

• "Service was both prompt and pretty good."
• "I thought they were very good and friendly."
• "The staffs are amazingly friendly. You feel welcome."
• "Staff team were helpful and friendly."
• "The staff are very polite and attentive."
• "Service was excellent, couldnt ask for more."
• "The staff were extremely attentive, the steaks and wine were outstanding."

Cons:

• "When our food arrives we had no plates, they eventually came."
• "Food is amazing, but the service is very slow."
• "The only downside, our table service was considerably slower than I am accustomed to."
• "Music too loud. Service amateurish and not great at all."
• "Great location and good food, but the service was not very polished."
• "However a single waiter’s bad attitude ruin my whole dinner experience."
• "We were served by an incredibly rude waiter who forgot that his job is to serve his customers."