Hops and Chops Reviews Summary

Food Quality

Pros:

• "Steaks were perfectly cooked, burger was a monster."
• "The food was DIVINE, it was cooked fresh, it was piping hot, and so tasty."
• "The beef was excellent, the veg beautiful and the potato's perfectly roasted."
• "Juicy, succulent and meltingly tender steaks."
• "The portions were huge and everything tasted great."
• "The t bone steak was one if the best I've ever had and the accompanying veg was cooked to perfection."
• "Even vegetables taste incredible and stand out from anything else."
• "The pork chop roast dinner was the best I’ve ever had. Every element cooked to perfection."

Cons:

• "Steaks and burgers had by the group and all very good - except chorizo beans. They were universally accepted as 'bad'."
• "The food here is incredibly tasty, I'm just disappointed at the small size of the burger."
• "It was great that they had some different cuts such as hanger and picanha. The pork crackling was amazing."
• "Food was awful everything came out wrong and 3 out of 4 of us were really ill the days following."
• "The steak menu looked good but a little too expensive for me."
• "I thought there would be a wider range of ales available bearing in mind the name of the restaurant."
• "The food here is fantastic but the attitude is akin to a high end London eatery."
• "Chicken still pink, told the waitress who just took the plate away and offered us the desert menu!"

Service Quality

Pros:

• "Fantastic food, brilliant atmosphere and great service, what more can you ask for…"
• "Great atmosphere and very friendly staff."
• "The staff were friendly and offered advice on some of the less known drinks, which was helpful."
• "Henry was very attentive and curious, nothing was too much trouble."
• "Excellent food and service."
• "A fantastic experience, from the moment we walked in we were so well looked after."
• "Staff are very friendly and welcoming."
• "The whole place has a lovely, relaxed, slightly quirky vibe, and Henry was the perfect host."

Cons:

• "Catching servers eye can be tricky, even when quiet, but service is fine beyond that."
• "Been here a few times. Very good."
• "The price is about the ceiling of what I would expect to pay and wouldn't want prices to increase further."
• "The service was a bit slower than I'd have liked but we were looked after."
• "Inexperienced staff. Food was lovely when it finally arrived."
• "We’ve come to this restaurant without booking on a spontaneous Saturday night out."
• "I was really disappointed with my evening experience yesterday. The service yesterday was very slow and a disconnected service."
• "A disappointing evening, with mediocre steak and defensive staff."

Ambiance and Atmosphere

Pros:

• "Fantastic food, brilliant atmosphere and great service, what more can you ask for…"
• "The whole place has a lovely, relaxed, slightly quirky vibe."
• "The music and atmosphere was great, chilled out sexy vibes."
• "Great atmosphere and really comfortable."
• "The best way to describe this restaurant is by the way we witnessed the staff interact together."
• "The atmosphere can only be described as warm and friendly."
• "A great place to dine with friends and family."
• "The atmosphere was good and is ideal for small to medium groups."

Cons:

• "It was hard to hold a conversation due to the acoustics from other tables meaning a more raised voice."
• "It was quite cold inside the restaurant."
• "Meal was beautiful. The drinks menu was a bit overwhelming compared to the food menu."
• "The place did not really impress me."
• "Not a positive experience unfortunately. Long wait for food, steaks undercooked."
• "We had a 6pm reservation so I was quite disappointed with that."
• "Although the name is a bit of a giveaway. I came here for a work Christmas party in December 2018, and service was attentive."
• "Not a positive experience unfortunately. Long wait for food, steaks undercooked and had to send back."

Value for Money

Pros:

• "It's not cheap mind you, our bill came to nearly £80 without wine, but it's worth every single penny."
• "A little expensive but this reflects the flavour of the dishes."
• "Food is 10/10, service is 10/10 and very well priced."
• "Great food, the steak was nice."
• "Enjoyed super T-bone with fresh greens vegetables, onion rings and mac n cheese. Would definitely recommend."
• "Delicious selection of steaks and a superb selection of craft ales."
• "Had an absolutely lovely meal here."
• "Large portions, great food!"

Cons:

• "Steaks are a little pricey but that's to be expected today's world."
• "Pricey but tastey."
• "A room temperature steak on a plate with no salad or mushrooms or much else is underwhelming and disappointing."
• "Quite expensive but not excessive and there was quite a few items on the menu that were sold out."
• "Not a positive experience unfortunately. Long wait for food, steaks undercooked and had to send back."
• "Large portions, great food! I totally disagree with these comments."
• "Not a positive experience unfortunately. Long wait for food, steaks undercooked and had to send back."
• "Food was nice, Korean belly pork was incredible. Quite expensive but not excessive."