Leños & Carbon Reviews Summary

Service

Pros:

• "Service was excellent, the food was very tasty."
• "Service here is awesome, fast, efficient, staffs were friendly and polite."
• "Customer Service on point, staff give you an eye contact and greeting as soon as you step in to the restaurant."
• "Very friendly waiting staff, even the lady owner came to our table to introduce herself."
• "The staff are all very attentive and fast."
• "Service was also efficient and so so friendly."
• "Service is great with the food arriving quickly, even when it's busy, and the staff are friendly and helpful."

Cons:

• "The owner, waiters were very rude, the waiters told us that we couldn't pay separately the bill."
• "We waited 40min to be seated even though we had a booking and it was clear our table hasn't been reserved beforehand."
• "Terrible service, our food took more than an hour to be served."
• "The bad attitude from one of the waiters from Spain was the end of my interest on the place."
• "Unfortunately, the waiters at this restaurant left us waiting, had a rude attitude and bad one towards us."
• "Poor service. Only one waitress for all the restaurant, the guys from the kitchen came out to help the poor lady."
• "The service was terrible!"

Food Quality

Pros:

• "The food was very tasty, empanadas were beyond expectations, bandeja paisa was very good."
• "This restaurant serves a true taste of Columbia."
• "The food is excellent and plentiful, definitely value for money."
• "The food quality was great; the chorizo seemed to be made at the restaurant. Everything was super flavorful."
• "The paella I had was the best I've ever had, it was very flavoursome."
• "Now this is real colombian food, it tastes amazing, it fills you up like crazy, you can tell they make their own stuff from scratch, no shortcuts there."
• "Delicious authentic Colombian food."

Cons:

• "Food was served in large portions but was not the best quality."
• "We ordered 2 starters and mix grill plate for £45 I expected good quality of meat the food come meat was so poor quality and dry :( so big no to this restaurant!"
• "Sorry but the food at this place is not good at all. Average taste, oily and/or overcooked meat."
• "Food wasn't horrible... spaguettis was cold, the plantains was cold and hard like a rock..."
• "The food was terrible, cold and the rice it was changed because the amount of extra Salt."
• "Large portions, low quality food."
• "Food was bland with no taste whatsoever."

Portion Size

Pros:

• "Food was served in large portions."
• "The portion are big and very good value."
• "Fairly large portions, amazing flavours, reasonably priced given the large portions."
• "The food was beautiful, I couldn’t believe how amazing the food taste. The portions are worth the money."
• "The portions are huge and the staff is really nice as well as the owners."
• "The serving is massive and you'll be like 'hmmmm nom nom nommm'"
• "Had the mixed grill with rice and chips - shared this with someone else and still had leftovers to take home!"

Cons:

• "Portions are unnecessarily large."
• "If you feel like you can eat an elephant it's a right place to go. Potions are huge so choose wisely."
• "Food taste is really good but has drastically increased in price and decreased in quantity. I.e: Bandeja paisa."
• "Large portions, even children portion could be shared with an adult."
• "The food here is crazy huge."
• "Portions are huge!!! Share the starters."
• "Food was delicious, portion sizes perhaps a bit too generous, so make sure you are hungry when you go there!!"

Ambience

Pros:

• "It's not a fancy restaurant, in fact it's really loud and full of atmosphere."
• "Went on a Sunday and was amazing the food was incredible and came to our table really fast the restaurant interior was beautiful and our waiter Kevin was amazing and super friendly."
• "We came here for dinner on Friday night with friends.. the place is pretty cool with lots of traditional Colombian decorations and music."
• "The atmosphere was lively and busy."
• "From the decor, ambience the music....marvellous ...."
• "Good music and cheerful atmosphere!"
• "It's a very welcoming place to eat delicious food. The ambience gives the 'Good Vibes Only' factor only."

Cons:

• "The restaurant is not accessible, as there is a big step just outside the main door."
• "Location looks a bit dodgy around the Elephant and Castle area."
• "Certainly not the best Colombian restaurant in London."
• "Plus the music was not at an appropriate volume for someone to enjoy their meal as the restaurant is not a disco."
• "Overrated. Super expensive, super slow service."
• "The spot isn't too fancy but the food is really great, whether in terms of taste or quantity, the ambiance is fun."
• "Took my friend here, excited to show him Colombian food. Ended up waiting in line for an hour."

Value for Money

Pros:

• "Excellent value for money. Often just a soup is enough for a good meal."
• "The food is excellent and plentiful, definitely value for money."
• "Great food at reasonable price."
• "Authentic Colombian restaurant, which serves huge, and I mean huge portions. Make sure you're hungry when you come here. Great value for money, and friendly staff."
• "Amazing food at crazy affordable prices!"
• "Food was fantastic for the price."
• "Good value for money."

Cons:

• "The prices were above the sky."
• "Traditional Colombian food. Expensive for what you get."
• "As a Colombian, I think there are better and cheaper options on the same street."
• "Overrated. Super expensive, super slow service."
• "Food wasn't up to par with what we expected."
• "The customer service could be improved quite a bit."
• "Toilets Needs To Clean more regularly."