Ming Moon Chinese Restaurant Reviews Summary

Food Quality

Pros:

• "Fantastic food and entertainment."
• "Food is vast and generally of a good standard."
• "If you like Chinese this is the place to go. We had a 20th birthday party there. Children were well catered for and we even had 3 staff to bring the cake and sing Happy Birthday lol."
• "The food was really nice."
• "The food was excellent."
• "Good points: the food was absolutely fabulous. Definitely the nicest chinese ive ever had."
• "The food was really varied, well presented and delicious."

Cons:

• "Food trays were constantly empty some dishes we had to wait over 20 minutes to be replenished."
• "Food was stone cold and literally no other option than chicken and tough beef."
• "Absolutely Terrible food, it was cold and meat was very tough."
• "The cakes were disgusting."
• "The desserts and chocolate especially was low quality, the fruits were old and spoiled."
• "Food was minging! Dad wouldn’t eat a thing, they have taken prawns off the lunch time menu (but charge the same) and the only seafood - calamari was chewy as rubber."
• "The food still struggles to justify the price."

Staff and Service

Pros:

• "Very welcoming and friendly staff."
• "Staff are always friendly and helpful."
• "Lovely, hard working staff that are always happy to help."
• "Staff are friendly."
• "Staff are super friendly and very helpful."
• "Staff are friendly and helpful too, will definitely go again if I'm in the area 🙂"
• "The staff were very friendly and quite helpful."

Cons:

• "Not once was our table cleared or visited by waiter/waitress."
• "Some are a bit slow at clearing tables."
• "The staff struggle to keep customers satisfied."
• "Staff were a bit slow to start."
• "Staff lack interest and this is shown as the floor was very dirty with food."
• "Some of the other waitresses can’t even acknowledge you and are rather blunt."
• "The staff had faces liked the world had ended not very warming at all also applied for a vacancy and the staff member was rude and not helpful at all."

Ambiance and Cleanliness

Pros:

• "First visit on Sun 26th.June 2016 to celebrate a family birthday. Premises clean and well presented."
• "Although the place was pretty busy being a Saturday night it was still a very enjoyable experience the food was excellent and the service was good."
• "The restaurant is clean and kept to a very high standard."
• "Clean, good range of food on offer."
• "The restaurant was very clean."
• "Facilities nice and clean."
• "Nice and tidy place."

Cons:

• "Need more parking space and a leveled ground for disabled people."
• "The little fan heater they had must of been for a joke."
• "The carpets are smelly and really old, ripping apart."
• "Place has gone massively down hill.... Dull environment all the staff have no life."
• "The whole restaurant is freezing."
• "Very untidy floor was sticky seats were ripped."
• "The place had a grubby feel to it."