Escape Hunt Norwich Chantry Place Reviews Summary

Escape Room Experience

Pros:

• "Perfect night out experience! We had a great time doing the Alice room."
• "The rooms are very interactive and the clues are a lot of fun to solve."
• "The room was very fun, lots of unique alien-themed puzzles, a working Dalek, a tense and dark spaceship atmosphere and very interactive."
• "The escape room in chapelfield was amazing! Me and my friends did the aladdin and doctor who games."
• "The Aladdin escape room was challenging enough but not so hard that we got frustrated."
• "The room itself was so detailed, time and effort had been put in to this room."
• "The puzzles were very inventive and we found it challenging to get started."
• "This was our first escape room with Escape Hunt (Our Finest Hour) and Agent Jesse made it a great experience."

Cons:

• "Game was great fun and the rooms are always good here. Unfortunately service was particularly slow."
• "All the puzzles weren’t solved in the way we thought, they were solved in a worse way."
• "The place itself was lovely, the room was really well set up, and I really liked the entire building."
• "The room was only a single room but we didn't feel that let it down at all."
• "We had a great time supported by Agent Ned solving Our Finest Hour. The game is really well designed with challenging (and stressful in the moment!) tasks."
• "The only minor downside is that the level of difficulty was extremely high and so getting stuck solving the puzzles/clues was frustrating at points."
• "The room itself was inferno hot, with no air conditioning or seemingly air flow at all."
• "It started with them running half an hour behind and just generally not being very organised."

Staff and Customer Service

Pros:

• "Ben was lovely. He was patient and kind and let us know when the room would get dark to give my daughter the chance to prepare for it."
• "Sophie was very polite and very kind to all of us, thank you!"
• "Our Games masters were Tahlia and Noah, who were both fantastic."
• "Sarah amazing and kind and the place itself is very tidy!"
• "Our games master was Duncan, absolutely lovely guy who gave us a great introduction to the game."
• "Noah was our games master! He was so welcoming and friendly."
• "Great host too (Charley)!"
• "Our Games Master Kyle was fantastic and right at hand if we needed a clue."

Cons:

• "Game was great fun and the rooms are always good here. Unfortunately service was particularly slow."
• "After trying around 4 different escape rooms at Cryptic Escape, I was excited to try the variety the Escape Hunt had."
• "We were told by a member of staff that there would be a little wait as the group in front of us were running behind."
• "We completed the game, and when exiting we were glad to be in fresh, cool air again."
• "The host said ‘oh you could have had one of these!’, and pointed to a hand held fan next to the door."
• "I noticed that other groups got a chance to take pictures afterwards with props, and had a bit of a debrief, which we weren’t offered."
• "We played our finest hour and alex was an absolute gem, he was super lovely and patient with us."
• "Sarah our games master was fantastic, really nice and helpful."