The Great Escape Game Leeds Reviews Summary

Category: Escape room center Leeds

Address: Atlas House, 31 King St, Leeds LS1 2HL, United Kingdom

Phone: +443300883032

Rating: 4.8
based on 310 reviews.

Escape Room Experience

Pros:

  • "100% recommend, can’t wait to maybe go again and try other rooms."
  • "Really awesome! My first escape room for my 18th it was so epic."
  • "Devils playground was great and would recommend to anyone wanting something a little spooky and tonnes of fun."
  • "Really enjoyed the 'submerged' room which was well designed, had a good level of challenge and an immersive theme with fun puzzles."
  • "The rooms are well themed and I enjoyed the abducted one a lot - the interaction and puzzle was excellent."
  • "This must be our 5th time now and every time we come it is incredible."
  • "Wow - what an amazing escape room!"

Cons:

  • "The story didn’t really feel very cohesive."
  • "The issue with the Leeds venue is the escape room we visited was broken."
  • "We left very underwhelmed and felt like it was a lot of money to spend on a very weird set of puzzles which were not set up correctly."
  • "Would recommend going to a different provider as much better experiences elsewhere."
  • "The room only actually contains a handful of average puzzles, with the rest of the time spent crawling through tight spaces and figuring out where the puzzles were."
  • "We have done escape rooms for years and this was the first one we really didn't get how one clue led to the next."
  • "Very disappointed."

Staff and Service

Pros:

  • "Ali was a great help. Polite and friendly."
  • "Reece was an amazing host and the escape room was so so fun!"
  • "Ali who works in the abduction room was fantastic!"
  • "The staff were very friendly and helpful."
  • "Staff were really friendly from the second you walk in - shout out to Reece (hilarious guy!) and to Oscar!"
  • "Big thanks to Hannah and Luke who were so friendly and welcoming."
  • "The girls who work at The Great Escape are very friendly and really make you feel welcome."

Cons:

  • "This was our second visit after being really impressed the first time. We were disappointed this time in the service as the employees seemed too busy and didn't respond when we asked for a hint."
  • "Felt like the games master wasn't really keeping a check on us or responsive to us asking for help."
  • "Rhys was friendly as host but he left half way through game and got a girl who was very uninterested bordering on rude who made for a poor experience."
  • "When asked about the last puzzle again the lady was pretty rude and walked off to deal with another room."
  • "Part way through our games master changed and the new person wasn't particularly friendly or appeared interested in making it a fun experience for us."
  • "The only thing that let it down, it was a little anticlimactic at the end, we escaped and it’s usually a bit of a celebration, pictures/we escaped cards etc, would have literally made it."
  • "Several things in the room were broken/didn't really work."

Value and Amenities

Pros:

  • "Good value too in terms of price!"
  • "We benefited from the free pizza deal since there were so many of us."
  • "The bar is very good, with good drinks and reasonable food."
  • "Place to drink after with table games to play. Great atmosphere and loads of fun."
  • "Lovely bar / waiting area."
  • "Great little bar area full of retro games and serving some pretty powerful cocktails."
  • "Great place to take the kids and get their brains working!"

Cons:

  • "For £70 we got 1 game room, 2 snickers, 2 Mars bars and 2 drinks each. I wouldn't pay more than £40 for the lot."
  • "Very expensive for what it is. The escape rooms are too cryptic not even bill gates could figure this out."
  • "Also the arcade machine was not free. You have to put your own money in it to play it."
  • "Very small bar area, I paid for the 'full immersive' experience which in my opinion was rubbish!"
  • "BUT never sent the promised photos which they supposedly take whilst you're searching the rooms x."
  • "The room really should come with a warning regarding tight spaces as I know a lot of people would really struggle working through this room."
  • "It was tricky finding the games room, as there is no obvious reception area."

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