Address: Wheatley Ln Rd, Fence, Burnley BB12 9EE, United Kingdom
Phone: +441282618101
Rating: 4.2
based on 147 reviews.
Service
Pros:
"Service was fantastic nothing too much trouble very attentive always checking everything OK and drinks are full etc."
"Quick and friendly service."
"Staff were very friendly and attentive."
"The staff were friendly and helpful."
"The staff were very welcoming and helpful."
"The staff were excellent, very patient and friendly enough to put us all at ease and couldn't have done more for us."
"The staff are all very attentive but professional, with excellent service skills."
Cons:
"The whole experience was spoiled by the most appalling service."
"Service is absolutely appalling slow inattentive border lining on rude."
"Service was very slow and if we hadn't started to eat we would still be waiting for sauces to arrive now."
"Service terrible."
"Service could have been improved slightly by asking us if we needed more drinks."
"Service a bit slow."
"Service is unfortunately poor. Then polish lady was extremely rude and stuck up."
Food Quality
Pros:
"The food was very good quality and tasty even catering for such a large crowd."
"The food was way above pub grub. Inventive, well presented and tasty."
"Cauliflower tempura however was good."
"Fabulous food here. Cannot fault food and service."
"The food is cooked fresh and it was delicious."
"Starters and mains were good. We ordered duck spring Rolls and goat cheese which were very good quality and size."
"Absolutely incredible food! I want to recommend one thing but everything I tried tonight was insanely good! The Siracha & lime hummus was divine, the lamb shoulder out of this world! The chicken ham and leek pie, the steak and mushroom pie, everyone needs to go here!"
Cons:
"Flavorless veg, mash tasteless, hard nearly roasted potato."
"The meal was average, the meal felt like the whole plate had just been microwaved."
"Pate rock hard couldn't spread it."
"The lovely building is wasted on terrible food and inexistent management."
"The turf and surf was 10 strips half an inch of wafer thin beef overcooked and 4 small frozen overcooked praws."
"The food was poor especially when served in a packed out bar which what looked like only we were eating."
"Dry dreadful mass produced slop, probably the worst Xmas meal I’ve had in my life."
Ambience and Decor
Pros:
"Walked into the Bar area where a fire was glowing a warm red, the room was so lovely and warm."
"The internal decor is magnificent too."
"From the warm welcoming atmosphere to the prompt service followed by exceptional food at very good prices this was a delight."
"Very warm seating area with a country pub feeling."
"It's such a pleasure these days to still be able to find the kind of perfect watering hole you thought no longer exists."
"Beautiful pub, good atmosphere."
"The interior has a rustic charm."
Cons:
"In addition, both the wine and ales offered were limited."
"Dining area very cramped the next table had to stand up while we took our seats not good in such a lovely place."
"Not one table outside was cleaned or sanitised after people had left."
"Tables are not separated, with less than 1 foot between us and another table."
"Lagers are not as advertised, warm flat and 30p under a fiver, the worst venue I've ever visited."
"It was like gods waiting room, it was OAP central…"
"Bit squashed up in car park."
Value for Money
Pros:
"From the warm welcoming atmosphere to the prompt service followed by exceptional food at very good prices this was a delight."
"The team really are great and the bill was less then expected will definitely return."
"The food was top notch and very reasonably priced."
"Very nice place to enjoy the weather outside... nothing wrong with the prices, we had half moretti and a glass of white wine for £7.25 which is very correct."
"The bill was less then expected will definitely return."
"We stayed here for one night over the bank holiday weekend. I wanted something special, something a bit more luxurious than we have had before and this is certainly what we got!"
"All the staff had been excellent throughout our planning process and even more so on the day."
Cons:
"It was OK but just not matching its cost."
"Nice place, nice atmosphere overall, quite expensive for some basic dishes."
"Certainly not worth the £15."
"Prices previously felt expensive compared to other local venues which I expect as it relates to the venue's standard."
"Quite expensive for the amount of food we were served."
"£95 for Christmas Dinner was poor value."
"It is extremely overpriced for what you receive."