"Absolutely gorgeous food, fabulous staff and lovely surroundings."
"Food was all piping hot and fresh and no complaints whatsoever."
"Food was delicious, roast beef cooked to perfection."
"The food was delicious!"
"Food was gorgeous no doubt. Everything was fresh, succulent and beautifully presented."
"The food was amazing."
"The food was excellent and the drinks were lovely."
Cons:
"The beef... was too fatty and had that sinewy vibe when chewing it."
"But the beef was over cooked (the menu states rare, this was past well done) which made it very tough."
"Some of the food can be quite oily, particularly truffle oil which seems to upset a few people’s stomach."
"Mashed potatoes were powdered potato and horrid!"
"The food was nothing special for there prices."
"The Yorkshire puddings are simply incorrect."
"The food is ok but nothing outstanding."
Service
Pros:
"The service was impeccable all the staff had smiles on their faces and very attentive thank you for a great experience."
"Her customer service skills were outstanding and she was very helpful and knowledgeable about the dishes."
"Staff were friendly and helpful upon arrival and throughout the visit (Grace our server was amazing)."
"Staff are customer focused, friendly and efficient."
"The service was amazing, could not fault the staff at all."
"The staff were very attentive and went above and beyond to make it special and seamless."
"Really attentive staff and we whenever waiting long to be served."
Cons:
"Absolutely disgusted at Harveys Fenay Bridge's new ruling that if a customer buys a member of staff a drink for their quality of service the staff member must get a receipt to prove it or it goes to pay for stock shortfalls."
"Lots of staff on which makes it extra puzzling why we were only served our main course at 15:00 having arrived promptly for our table at 13:30."
"Wasn't served by the same person more than once, kept trying to catch peoples attention but we're basically ignored the whole time."
"We did mention this to the waitress but all she said was would inform the chef!!"
"Food good but service is a bit slow and badly laid out upstairs having to walk on steep twisty stairs past the food pass with the staff trying to get food to customers."
"Attentive staff if outside, not so great inside and left waiting for drinks."
"The service is quite slow."
Ambience
Pros:
"Beautiful decor too."
"Lovely bar, nice outside area three floors, nice staff we didn't dine just had few tapas type food before drinks which was lovely, Jonathan who Is a manager had lovely personality friendly and tentative to our needs."
"Always a warm welcome, excellent food and great ambience!!"
"Buzzing atmosphere, excellent food, and definitely very friendly!"
"Great to see a local pub restored to something other than 'Sports TV' & 'lots of lager'!"
"The whole 'feel of the place' is great, nice décor, great staff & really good food & wine."
"The restaurant has a great atmosphere."
Cons:
"Felt a bit awkward eating a meal with people out on the lash directly behind us!"
"If you're wanting a nice cosy quiet dining experience on a Friday or Saturday avoid like the plague."
"It was so loud we couldn't hear each other."
"Gets too busy with drinkers so many people are standing around while you try to eat. It's also very loud, you hear everyone's conversation."
"Excellent food but if you don't like loud music, don't go there on Friday night. The musicians are very good but the venue is too small for live music. Absolutely deafening and it leaves you hoarse as well after trying to keep up conversation over the music."
"The decor clashed, probably designed by committee."
"It's was very noisy, was a Saturday so was expected but made it difficult to talk."
Value
Pros:
"The food is great but still affordable."
"We all thought the food was excellent and great value."
"The food was lovely and reasonably priced."
"Prices were very good for how good of quality the food was, ordered french burger and the buttermilk chicken burger, both was scrumptious 👌"
"The drinks prices were slightly more than I expected but overall worth it for the nice surroundings and service."
Cons:
"Poor value for money."
"For the price what u charge not good enough. Drink prices are to high."
"Waited a good half an hour sandwich arrived with chips and no salad or coleslaw the bread was medium sliced brown bread poor value at £6.50."
"Drinks are pricey."
"Nice place a touch pricey for what u get, super friendly helpful staff though."