The Breakfast Club on Berwick Street Reviews Summary

Food Quality and Variety

Pros:

• "High quality food and drink, with a great variety including traditional English breakfast and black pudding."
• "The food was good here and a great variety. I had the avocado smash with egg and bacon."
• "The best place to have a great vegan English or American breakfast!"
• "The food tasted delicious and the portion sizes were generous."
• "The pancakes were perfect, with a decent portion of syrup."

Cons:

• "Sadly without the cream, the pancakes were a bit dry."
• "Food was alright, proper ingredients and real food. Sadly, most of it was lukewarm or colder."
• "The food was good but seemed to be prepared beforehand as the pancakes were not hot."
• "The French toast was very poor, it didn't seem to have much egg on it, being very soft even on the surface."
• "The eggs had that white clear runny look like they weren’t cooked properly, sausages were small & bland as was the bacon."

Service and Staff

Pros:

• "Our waiter was not 100% sure on the options available... he got someone called Karim who was so attentive and really knew what could and couldn't be offered."
• "The team were very friendly and sat us down quickly and took drink orders."
• "Bartosz made our visit so enjoyable. He moved us to a different table for our family of 5 to make it more comfortable."
• "The staff were amazing and attended to all needs, explaining the menu and vegan options."
• "The staff are exceptional. Warm welcoming and happy to chat about the menu."

Cons:

• "The service was fine, but I would try a different branch next before I return to this one."
• "Waited 36 minutes for food and gave it a bit more time in case it was just a bit delayed."
• "Service was very poor, with the audacity to add a service charge."
• "The staff members were polite and nice overall, but the quality of my pancakes was quite disappointing."
• "The service was 7/10. The coffee was cold, had to re-order. It was still cold."

Ambiance and Environment

Pros:

• "A nice and relaxing little café as they call it."
• "The ambiance is great, with nice interiors."
• "Great music. Great waiters. Great food."
• "The venue is my kind of aesthetic and cosy, good variety of seating."
• "The atmosphre. Think a busy American diner, with sick music, and Soho chic touch."

Cons:

• "The air-conditioning above us made the food & hot drinks go cold very quickly. And we also felt the chill throughout our visit."
• "The service is nice. However sitting at the back is really loud, when the plates are collected they clang them together in a bucket."
• "The tables are so close that people are crammed in and you can hear others chew."
• "We were packed in like sardines, to a ridiculous level. No space to put coats/bags around you, let alone be comfortable."
• "Dirty restaurant, terrible service, rude staff, and food was subpar."

Price and Value

Pros:

• "I would say this place is the best breakfast place I’ve ever visited in London! The food was amazing, the service was excellent!"
• "Great service and food!"
• "Absolutely delicious food and lots of variation."
• "Food was good, substituted part of my meal for an alternative, waitress was very nice and accommodating."
• "The food here is very filling and great portion sizes!"

Cons:

• "Expected a coffee combo offer as shown on the online menu but was told it didn’t apply anymore so the bill came to much more than imagined."
• "£47 for brunch is a lot."
• "Food was edible (just) expensive slop, I would expected better for the price £50 breakfast for 2 people."
• "Surprising £13 'service fee'. Food was decent, but already quite expensive so the service fee was a bummer."
• "Very disappointed, poor service and average food. I don’t get why they are so popular. We had to ask three times to get water, we waited 30 minutes for food that was served almost cold."