German Doner Kebab Reviews Summary

Food Quality

Pros:

• "I admit the meat is excellent, it all tasted good."
• "Tasty Eastern European / Romanian foods for reasonable prices."
• "Great tasty food, we dine in with the kids and some friends."
• "Wow what a experience I bought a boss kebab box come with so much customization and the size wow its about right the price of 12 pound for box I feel well worth going to visit."
• "This was my second visit here after being introduced by my son. The food is fresh and tasty, plus it is bright and clean inside."
• "To begin, I can not fault the flavour and quality of the food at all, absolutely delicious."
• "Food is great as always. Done a phone order but still had to wait in a huge queue which didn't make sense."
• "The food is nice, the place is clean and the portions are small."
• "🍴🌯🍴 The doner kebab box was proper lush mate! All the toppings were fresh and the meat was cooked to perfection."
• "By far the worst GDK I have ever been to, food tastes good as any other branch, but served cold."
• "I am very disappointed. Received my order and the beef was 100% old. Unchewable dry cardboard like meat."

Cons:

• "The signage gave us the first heads up that the food wasn’t going to be that good. The coconut waffle wraps were weird in flavour and had a weird after taste."
• "The spring rolls, though it sounded like something exciting, was just flavourless."
• "Did not like the food. The döner is nothing like what you get in the worst places in Berlin."
• "The bread is decent but the döner itself is rubbery and does not taste good."
• "It's a real disaster."
• "Food never turned up! Driver said he has delivered it when hadn't."
• "I ordered the Doner Nachos to eat in for £4.99. Fairly good, but rather mean with the chillis and jalapeños."
• "The food's alright but the staff are slow and generally clueless."
• "Paid almost £6 for extra toppings on collection in store got home to eat but was unable to find any toppings at all in my two kebabs."
• "Food is lovely, this is not your typical chip shop kebab, really nice. Lots of choice on the menu for everyone."
• "First time I tried this restaurant and I'm afraid I won't be returning. Its advertises quality premium meats but only a few bites into the Kebab was hard white gristle."

Service

Pros:

• "Service here is disgusting, I walked in to get glared at by the girls working there, they looked at me like a piece of dirt."
• "Great tasty food, we dine in with the kids and some friends. The service was excellent however their toilets need improvements and cleaning regularly."
• "The staff were pleasant and the service was excellent. Ordered the mixed doner box, which was served to us expeditiously."
• "Excellent customer service, especially the twins, I didn't get their names. But they were amazing, especially when your 2-year-old is screaming and trying to tear the place down, they were very helpful, polite, understanding, and patient."
• "We ordered this as delivery for our Saturday night takeaway, not our first time. We ordered different meals both times and they did not disappoint. They are presented lovely in boxes so they do not go soggy, tastes amazing, dips are so nice, will be ordering again."

Cons:

• "The staff were not attentive from taking our order wrong to putting the food down on the table without telling us what was what."
• "Really would not be back and would not recommend either."
• "The staff were so unhelpful and wouldn't even let me come and collect my order."
• "Service is slow, and staff is generally clueless."
• "Had pre-ordered online but this seemed to make no difference as they only started to slowly assemble my order after I had arrived."
• "Ordered some food for take out the other day for the family then drove home and when we were eating, many of our items (3 OG kebabs and 2 doner boxes) contained raw chicken."
• "The staff were really helpful and pleasant, and we didn't wait long, but overall I would say it was a waste of money."
• "The service was so bad that I won't be returning."
• "The staff were rude, didn't even check the order and said they're not willing to do anything."
• "The staff are not very friendly, but they're good at preparing the food."

Price

Pros:

• "Tasty Eastern European / Romanian foods for reasonable prices."
• "We normally collect as it takes quite a bit off the price and ensures it's hot."
• "Advertised as a gourmet kebab, they do not fail to live up to that name."
• "Good food great taste, but is getting a bit expensive with all cost of living and that my meals x 2 crunch burger meals, x 1 original donner and s Berlin Strasse, £30.10, and no kids meals anymore."
• "It's the closest to the original kebap you can eat in UK!! All other 'kebab shops' are a joke and disrespect to the original kebap."
• "I love this place! No longer need to go to West Brom or Birmingham for German doner kebab! Always recommending this place. My husband is now addicted to german doner kebab and he is getting fat but its okay he's joined the gym. Please never close down!!"
• "Pros: 1) Despite being a doner kebab shop, they also serve vegetarian options 2) The food always arrives in a timely manner 3) Items are always superbly packaged 4) A nice simple menu, which makes choosing a lot easier 5) Food is always seasoned well Cons: 1) A little on the pricier side (for Walsall), but then again, it is a franchise so suppose there's not much you can do about that"
• "Great food place a bit pricey but worth it because if its exquisite flavour in all of its food types and great place for a night out. I like to visit new places in town but this will be the best."

Cons:

• "I admit the meat is excellent, it all tasted good, but be prepared the portions are tiny and it's quite expensive and paying this much you feel totally ripped off because how the bad the service is."
• "Food never turned up! Driver said he has delivered it when hadn't, checked outside, checked the buzzer, intercom and security camera. Wouldn't let me call zed driver funnily enough wouldn't connect. Called the restaurant who were rude, didn't even check the order and said their not willing to do anything. Had to re-order somewhere else and already nearly £25 down."
• "Wow and not in a good way, not in the tiniest bit. I ordered my food and nothing was delivered. Apparently was left on my door step but can't have done as I have a security camera. Spent around £25.00 and received absolutely nothing."
• "Food is great however, if you pay for extra meat for your doner box and fries they just overload it with salad to make it look like they’ve added more meat. £10 for the loaded box and you don’t get your money's worth."
• "Ordered a Chicken doner yesterday at 6:45 pm on 21st September 2023 at the Walsall branch. When I got to the car realized they had given me the OG Kebab (chicken and lamb) after taking a bite into it. presented back to the girl who served me who immediately alerted the guy in the kitchen."
• "To begin, I can not fault the flavour and quality of the food at all, absolutely delicious. But the portion size for cost is horrendous. We ordered two original kebab meals at £9.99 each and what was described as a box of meat for £5 as one of our party didn't want bread in their meal."
• "Absolute rip off of a place, for the extra cost you expect extra quality!!! Not donner meat you can get in 500 take always around Walsall."
• "Ordered meal with a drink and I was on a phone call so was too busy to notice. As soon as I sat down I realized that half the appletizer bottle was empty and lid had been opened. Very thirsty staff who help themselves to a drink when behind the counter."
• "We ordered a delivery and when the food arrived it was all freezing cold. Which was such a shame as the food was really tasty and would have been 5/5 if the temperature had been right. I had this food on a 50% uber eats discount so if I had have paid the full price I would have been really disappointed. Portion sizes could have been a bit bigger too."
• "Ordered with Uber Eats and I'm very disappointed. Food was cold, all the donner boxes (and we bought 3) were filled just above half (and most of it was fries)."
• "Utterly disgusted with this company. Rang as uber instructed immediately after placing the order as I had missed an item off the order only to be told they were not willing to do anything to help."