Brighton Dome Reviews Summary

Accessibility

Pros:

• "Incredibly wheelchair accessible with friendly staff who were very helpful."
• "Being a smaller arena it meant that wherever you sat you had a good view of the stage."
• "The Brighton Dome is a beautiful place with many different activities."
• "Easily accessed for disabilities."
• "Event was completely wheelchair accessible, with wide spaces and lifts between floors."
• "Also wheelchair accessible."
• "The layout is thoughtfully designed allowing for great performances to be see no matter where you sit!"

Cons:

• "Sadly when you are put into an accessible spot it is quite far back from the stage."
• "The circle is very, very uncomfortable if you are tall or at all disabled."
• "On the stalls to the side there is only 1 exit/entrance to get to your seat, so if you have mobility issues it's something to be made aware of."
• "Lovely old venue. Have been going for many years on and off. But now I'm in a wheelchair it's not the best view particularly when the audience stand in front."
• "There is often not enough knee room, which can cause pain and discomfort."

Staff and Service

Pros:

• "The staff are also very nice and friendly and the facilities are well look after."
• "Staff were extremely helpful and friendly."
• "Staff here are super friendly and always helpful."
• "Staff were lovely and made finding our seats incredibly easy!"
• "Both times the staff have been super helpful and very accommodating to my girlfriend whose in a wheelchair."
• "The staff are friendly, helpful and kind and can't fault them."
• "The ushers were very helpful and friendly."

Cons:

• "When we asked a member of the bar staff they looked at us like we were speaking Martian!"
• "Very slow service at the bar, quite a poor selection."
• "The organisation to get into the concert was a mess."
• "What bothered me was that people long after the start of the concert, even in the 3rd and 4th song came in and could join the concert. Very disturbing!"
• "However, the bar area gets packed, with long queues."
• "The bar was so poorly managed. There was no order, just chaos."
• "Lots of people behind the bar but not many seemed to be serving."

Facilities

Pros:

• "Lovely space. Great view even from restricted seat."
• "Comfy seats, with decent view of the stage."
• "Plenty of bars, clean toilets and good disabled facilities."
• "The bar was spacious and clean with a nice modern feel that complements the historic setting."
• "Toilets were clean and easily accessible."
• "The building is really beautiful with lovely details."
• "The place had a clean air about it. Wheelchair friendly, gender neutral disabled toilet."

Cons:

• "I felt the Covid conditions were very lax - there was no really control coming in and very few masks to be seen."
• "Only slight issue I could say is that they could do with a few more toilets tbh. Massive queues."
• "Probably worst pint of larger I have ever had in my life."
• "Terrible drink choice and quality of drinks."
• "The whole pavilion/dome area was scruffy and dirty, disappointing really."
• "Seats also seemed to make you slide down and have to keep resetting your position."
• "The toilets had no toilet roll and no soap. The toilets wouldn't flush. Disgusting."

Value

Pros:

• "A wonderful concert, which I fully enjoyed."
• "Always a pleasure to see a show at the Dome."
• "The vibrant passion wildly infused the music with a wonderful energy, making it a concert to remember."
• "Prices are generally inline if not marginally cheaper than the bars that surround it."
• "Drinks are a reasonable price."
• "Reasonably priced spirits and mixers as well."
• "Well stocked bar with plenty of bar staff and drinks not overly priced."

Cons:

• "A normal DVD costs 15 pound and a HD DVD 25 pounds. This DVD is so overpriced."
• "I thought for the money there would be more interaction."
• "Bar prices little high and not a great deal of choice which would take it up to a five star."
• "A good range of drinks, although £6 for a bottle or a can of beer is a bit of a piss take!"
• "Unfortunately have to give 1 star. Ordered a ticket for a friend (older person who is not very tech savvy) only for the ticket to be in my name and non-transferable."
• "The only downside are the queues for the ladies loos and the hot drinks during intermissions (interminable)."
• "Parking in Brighton otherwise is phenomenally expensive car parks or street parking."

Overall Experience

Pros:

• "It's always a treat getting to go into the Dome and see the beautiful decor up close as the architecture only gets more and more stunning the more I see it."
• "The Brighton Dome is a stunning venue and incredibly versatile."
• "Brighton Dome is a beautiful and historic venue for live performances."
• "The atmosphere was amazing, the staff were welcoming and friendly."
• "The venue is beautiful and feels very private, with a great bar."
• "Brilliant venue with a lovely atmosphere."
• "Such a beautiful venue for live performances."

Cons:

• "Seats are very hard and definitely seen better days."
• "The dome is looking at bit worn out now not what it used to be."
• "Theatre itself is old and in need of a makeover."
• "Went to see the Van Gogh Alive Exhibit and was left quite disappointed by the whole experience."
• "Uncomfortable seating, even by Theatre standards."
• "Appalling Customer Service and Unreliable Ticket Protection."
• "Although when exiting it seems to forever, I wouldn't want to be in there if a fire broke out."