Tramshed Cardiff Reviews Summary

Accessibility

Pros:

• "Easy access for wheelchairs."
• "Brilliant, medium-sized music venue with good wheelchair access."
• "There is a useful upstairs area which is often much quieter and is a helpful place for those in wheelchairs or with mobility problems to be able to see the shows."
• "As a wheelchair user. The help i got was excellent. The venue is great for disabled people."
• "The venue is very accessible with a lift and toilets."

Cons:

• "Didn't realise it's standing room only unless you are disabled and book a seat."

Staff and Security

Pros:

• "The security staff are friendly too."
• "Rachel the door lady was wonderful, very helpful & friendly."
• "The cherry on the cake, however, is the security staff. They are so kind, polite, and professional it's unreal!"
• "All the staff I met were helpful, polite and professional."
• "Polite, professional, friendly and actually concerned that you have a good experience."
• "Staff friendly too at the venue."
• "Bar staff super friendly. Have never experienced such outstanding customer service at any gig at any venue."

Cons:

• "What really put us off in our first and only visit was the dreadful and awful unprofessional attitude of the security team."
• "Refused entry to an event that I had spent nearly £60 on tickets, for no other reason than the door staff wanted to exert their over inflated sense of power."
• "Went to watch Boyzife tonight with my friend. We paid £135 for vip meet and greet tickets. The security were an absolute joke and refused to move these people."

Atmosphere and Venue Layout

Pros:

• "Great smallish venue which creates a fantastic atmosphere, including really good acoustics."
• "Great venue with a good view of the stage from all areas of the room."
• "A great venue and wherever you are you're not far from the stage."
• "A fantastic venue and will be looking to go next time there's an act I want to see."
• "Great smaller venue than with lot of atmosphere when band starts not like large venues."
• "This place is the best! Always have a great night when I go here, it's a brilliant music venue."
• "Love this venue. Great sound. Good size but feels intimate."

Cons:

• "Worst venue ever! I'd give 0 if possible!"
• "Absolutely filthy place, was greeted at the door by girls sat on the floor completely smashed off their faces and the staff just expected us to literally step over them."
• "Sound wasn’t that good. Venue was a really good size, but they really cram people in so it felt really squashed."
• "The main room had no aircon which with so many people, therefore the heat was a nightmare."
• "The floor slopes away from the focal point. Which is stupid."
• "The worst concert experience ever and especially for the price we paid. Will never return to this venue again."
• "Absolutely rammed. Drunks everywhere shouting and talking loudly over the act."

Facilities

Pros:

• "There’s a clean, cosy bar before you queue that has toilets."
• "The toilet facilities are very good too."
• "It has a bar near the stage with a good selection of drinks along with large toilet facilities."
• "Beer good price and toilets where clean too."
• "Great venue for intimate gigs and you can't beat the cosy cinema with first class airline seats!"
• "The 40 seater screening room with its first class airline seats is an interesting place to watch a film, large screen and decent sound system."
• "The venue is of a decent size, I have never felt like it was overcrowded."

Cons:

• "It's hot and they don't stick the Aircon on."
• "Toilets were disgusting, so called ladies use these toilets, yet there was one loo stuffed with loo paper, someone regressed back to their school days bless them, one loo was covered in vomit & another had an unflushable 'log' in it."
• "No place for meet and greet which is disappointing!"
• "Really small venue, new years eve night was overcrowded! Drinks really expensive!"
• "Proper music venue. Sticky carpets. Slight smell of funny fags. Balcony gives a great view of the acts."
• "Toilets in an inconvenient place..!"
• "This is our first visit to the tramshed cinema and we were disappointed."

Value

Pros:

• "Bar is not overpriced as most venues in town."
• "Ticket prices are reasonable and the cost of drinks isn't terrible."
• "Drinks reasonable for a music venue (double vodka and orange '*™£7.50."
• "Very reasonably priced bar with decent beers."
• "Drinks prices were very reasonable for this type of venue too."
• "Some good choice of alcohol free beers too which was a great surprise."
• "Bar prices really excellent and not overpriced."

Cons:

• "Also regardless of the event expect to pay higher prices for drinks at the bar."
• "Drinks were also too expensive with doubles costing £8 making it very difficult to get drunk and stand through the shocking performance."
• "Drinks were expensive."
• "£4 for a 400ml can of beer Is way over the top."
• "I'm knocking a star off because the bar prices are so high - this is most expensive bar I've seen at a music venue outside of London."
• "Drinks are expensive. Dance floor is a slip hazard."
• "Great venue, but like most venues, over the top drinks prices!!!"

Communication and Organization

Pros:

• "The show was very covid safe with people going being asked to take covid tests the day of going and masks throughout the show."
• "The staff are great, there's never any trouble and everyone is always up for a good night."
• "Nice venue for concerts, some seating up stairs, security staff were very polite and helpful."

Cons:

• "Sadly we won’t return to this venue."
• "Don't agree with security not letting us out after 6pm as they said there was no re entry after 6pm that is very poor."
• "No food at venue so if you are there all day like we were you will get hungry."
• "Not easy to contact venue during the day, tickets bought online."
• "Considering it was advertised as Halloween party, the venue was not even dressed up."
• "Communication from the venue is poor. Information about support acts and running times was not available until inside the venue."
• "In typical fashion however little consideration is made by users of the venue for other road users as when events are taking place there is no easy place to drop off and a long build up of traffic occurs at the junction with Clare Road."