DEPOT Cardiff Reviews Summary

Staff and Service

Pros:

• "The management and staff are so friendly and happy to help, they did so much for us."
• "Staff friendly and helpful."
• "Order your food via phone app from various menu selections from different vendors. Fantastic food delivered quickly by efficient staff. Food was fantastic, highly recommended."
• "The service was great and all food and drinks are ordered at the table using the Yoello app."
• "The venue has great atmosphere, the toilets were always clean and service was very fast."
• "The staff at the entrance were very helpful and very caring. The security staff were helpful and assorted me to my seat."
• "Staff were so friendly. Very well organised and easy to socially distance. To top it off the food was out of this world."

Cons:

• "Disappointed! We had to queue for over an hour despite having a table booked."
• "Negatives - could not get the app to work to order drinks so a friend had to order them."
• "Not enough bar staff so you missed a lot of the bingo."
• "Many of the staff aggressive and very unhelpful."
• "Had to wait almost 3 hours for our drinks staff were rude every time I tried to convey how long we had been waiting."
• "Useless. Unless you enjoy waiting 45 minutes to be served by untrained, slow and disrespectful staff."
• "A bunch of steroid abusing security staff who are looking for a fight."

Atmosphere and Venue

Pros:

• "Great place to watch the Six Nations, enjoyed the music and band between matches."
• "Epic evening at the Depot FanHub for the England Wales game. Great beer and an incredible atmosphere."
• "Really like what depot have done with the warehouse."
• "Brilliant venue with a wide variety of events on. Always a great atmosphere in this spruced up industrial warehouse."
• "The venue was pretty cool."
• "Great venue. Very open and adaptable."
• "First time going to bingo lingo and what an experience it was, definitely a fantastic fun night out for a group of friends."

Cons:

• "But it was very dark and the music was echoy in the large space."
• "And you got to pay for entry and separately for seating! Away from the pubs in town too! Disappointing!"
• "The venue was perfect and just what we wanted."
• "Then there were the toilets, they were like something you see on a building site."
• "Seating plan was a little ambitious, very uncomfortable sitting with your back against the person behind you."
• "Be prepared for the coldness and no luxury, after all this is a warehouse."
• "The only slight down-side is that parking was a bit problematic."

Food and Drink

Pros:

• "An ex-warehouse facility that serves good beer/drinks while tasty street food vendors vie for your attention."
• "The burritos were the best we've ever tasted."
• "Food was good from the vendors there."
• "Great street food from a rotating number of vendors."
• "The food was wonderfully varied and very tasty."
• "Good drinks selection at the bar, homemade pizzas made and cooked to order."
• "Some top tier food (especially the fries)."

Cons:

• "There was a very poor choice for vegetarians and the wait for food and drink was extremely long."
• "They ran out of food at about 5/6pm, only chips left which were £5!"
• "Terribly overpriced. Massive queue for wine which was a single shot aka a mouth full."
• "Drinks are very expensive."
• "Food and drink were too expensive, especially considering the entrance charge."
• "After paying £16+pp for entry we were shocked to find it was then a further £5 a pint and £5 per sausage."
• "The food concessions do not display their prices and do not hold a 5* hygiene rating."