The Barley Mow Reviews Summary

Customer Service

Pros:

• "The staff who were so warm and friendly."
• "The man who greeted us at the door was lovely, had a huge smile of his face which was lovey to see."
• "Sam who helped us book the party, answered many questions and was very friendly throughout the booking process!"
• "Absolutely brilliant place! Friendly, helpful staff. Excellent food and atmosphere."
• "Visited The Barley mow for a coffee, Tracey was very welcoming as we arrived."
• "Thank you Carol for recommending and Sam our waitress."
• "Very Happy with Darcey & her smiling."

Cons:

• "Terrible customer service, the food was very nice."
• "Service gone downhill since the dismissal of a popular member of staff."
• "Disgraceful attitude by the manager and staff."
• "No one had their eye on what was happening around."
• "I think our blonde waitress needs to find a job that’s not customer facing or tip related."
• "Our desserts did not arrive at all and we had to get a refund."
• "The manager Paul was very rude to some of my family members, when they were asking questions."

Food Quality

Pros:

• "The food itself was very nice and couldn't complain."
• "The meat on offer was turkey, gammon and beef, all looked well cooked."
• "Just wonderful, the delicious fish and chips went down smoothly accompanied by the good old Guinness."
• "The all you can eat breakfast was amazing and well needed and good value for money."
• "All the food was absolutely delicious."
• "The food was great and such good value for money as well."
• "The carvery is delicious, nice, fresh and hot!"

Cons:

• "Sadly, this restaurant should not even be open."
• "The cauliflower cheese was dry with little to no sauce, the mash was so thick it was a task to get it off the serving spoon."
• "Carvery was good, we also had to fish and chips which was a absolute joke child portions, handful of chips, the fish was like something you get from lidls absolute rubbish very disappointed and still hungry afterwards."
• "The peas with the fish and chips were like marbles."
• "The burger was just dreadful, and I’m sure will be repeating for a good few days to come."
• "The food was sub standard. Dry vegetables, undercooked potatoes and dry, fatty meat."
• "The carvery was dry and looked awful."

Atmosphere & Cleanliness

Pros:

• "The place itself was quiet and relaxing with good music playing."
• "Pub is large and has nice outdoor seating areas, with covered and non covered options."
• "Love coming here for a carvery with the family. They have a new outdoor, indoor area to sit at with heaters and tv for the sports fans."
• "This place has a great atmosphere."
• "Everything looked clean and well kept."
• "Brilliant looking location inside and out, there is a very pleasant feel to this pub."
• "The patio was beautifully lit with small gold lights."

Cons:

• "Towards the end of eat as much as you want breakfast time and what was left there was rubbish."
• "Empty tables are not cleaned after use."
• "The cleanliness was terrible - wet toilet roll thrown on toilet ceilings."
• "The Dining area for the most part is dark, dingy, sticky and uninviting."
• "Menus were a bit sticky, table not spotlessly clean, carpets were grimy."
• "The whole place is shabby, tatty furniture etc."
• "Cleanliness was disgusting, tables not cleared or wiped."

Value for Money

Pros:

• "Highly rate this place. Value for money is absolutely excellent."
• "Here bargain. All in all. I highly recommend the barely mow. Great prices great food."
• "We had Sunday carvery and desserts really reasonable price good quality food."
• "If you want to grab a cheap and satisfying meal - this is your place!"
• "Barley Mow is excellent for affordable food and a great carvery which gets it a 10/10."
• "The carvery (standard and large upgrade) is included in their set menu deal that gets you 2 courses for £10.49."
• "I had a 40% off coupon, so can’t complain at three main meals for adults and three drinks at a little over £29."

Cons:

• "Also I paid nearly £25 for the voucher for 2 courses for 2 people and when we got there the normal price was £9.99 for 2 courses for 2 people!, we therefore overpaid on the voucher!!"
• "But having to pay £11 for 2 drinks is 'daylight robbery'."
• "I can't see places The Barley Mow lasting much longer, at these prices."
• "The food was very good if not a little expensive considering a had to do nearly everything, but cook the food, myself."
• "Ordered kids bottomless ice cream with toppings and sauces. Sprinkles were out of stock... every topping was then an extra 50p on top."
• "The food was very stodgy - nothing healthy on the menu."
• "Would give 0 stars if I could, but alas 1 it is. Would definitely not recommend (if that wasn’t already clear)."