The Gloucester Old Spot Reviews Summary

Food Quality

Pros:

• "Food was delicious, home cooked and fresh...an absolute delight."
• "Just had the most delicious Sunday lunch here. Lamb cooked to perfection with a lovely generous portion of Veg, lamb, Yorkshire and gravy."
• "The food here is exceptional you can tell they use great quality ingredients."
• "Food is always excellent."
• "The food was excellent and service was spot on."
• "Absolutely delicious food."
• "The food was tremendous. It was piping hot with fresh vegetables."

Cons:

• "The wine was off."
• "The beef was so tough that you couldn’t cut it."
• "The wife had a chicken Kiev that was dry with no runny garlic butter."
• "£15 gourmet burger is far from gourmet. Soggy bun, patty is bland."
• "Seafood pie was poor. All mashed potato & 1 mini prawn discovered inside."
• "Roast beef OK but not very hot & vegetables delayed."
• "The Sunday roast was very basic for the price they are charging for it."

Staff and Service

Pros:

• "Incredible food and such nice staff!!"
• "All of the staff are very friendly and accommodating."
• "The staff are all so very caring, happy to have a chat, make recommendations, very polite and friendly."
• "Service was outstanding!"
• "The staff very welcoming, friendly and helpful."
• "Staff were excellent, very efficient/attentive."
• "The staff were so friendly and the food cooked incredible."

Cons:

• "Sunday 4 of us went and couldn't even reach the bar due to dirty glasses completely covering the bar counter."
• "The only downside was I felt one of the staff members wasn’t listening and ignored two easy requests."
• "Very rude and abrupt member of staff (James) forced to give up table."
• "The staff didn't come across friendly at all or understanding that we had small children with us."
• "He was rude and blunt and clearly didn’t want to be there!"
• "Was understaffed which cause problems but the Christmas dinner was only the meat, red cabbage, sprouts and parsnips. No other veg at all.. not quite the Christmas dinner I was looking forward to."
• "Told we could have a table. Had our meal. Was told to leave the table at eight as it was booked. Inattentive staff. Was never asked if we enjoyed our meal.had to leave before we could have a pudding.never going again. Will tell all friends."

Ambience and Venue

Pros:

• "The venue is beautiful and done up so well."
• "A beautiful building inside and out."
• "Nice dining facilities inside. A great looking outside area."
• "The restuarant has a wonderful atmosphere, very quirky decor while keeping the beauty of an old building."
• "It's a lovely pub/restaurant with a lot of character."
• "Great country pub, warm and cosy, buzzing atmosphere in the bar."
• "A very pleasant pub with a great deal of character."

Cons:

• "The beer garden stunk of sewage."
• "Both times place smells, tables smell, glasses filthy and no vibe or any friendly staff."
• "The dining room is ok, although a converted barn so pretty dingy."
• "Why did they have to cram us into the corner of the room next to the other table?"
• "The main dining room has a stone floor and brick walls. This makes it very noisy."
• "Called in but didn't stay... it was Saturday lunch and very rowdy."
• "ANNOYING ringing bell every time a drink order is ready, Jesus christ that was annoying."

Value for Money

Pros:

• "Happy to pay the extra for the great service though, and although it wasn't advertised as such, if the food is sourced locally then the price would be more than justified 😊"
• "The prices were very reasonable."
• "Friendly service & not too pricey either."
• "The prices seemed fair too."
• "Prices are good for such a special experience."
• "Great food with specials changing all the time."
• "Food quality very nice. Portion size quite small (Everyone in our party ate every morsel). Prices were very high for what we got."

Cons:

• "A bit expensive hence the 4 stars."
• "Maybe a little over priced."
• "Nearly £5 for a pint."
• "Rather overpriced."
• "Food was a little overpriced; despite the good quality, portions were very scant."
• "Mains were not great, and for example we ordered a burger in our group, it was £17 and was just wildly overpriced, overcooked and just served with standard fries."
• "We may not come out as much as before as we think the prices have gone up a little bit."

Facilities and Accessibility

Pros:

• "To say dog friendly is understated my woofer was in her element."
• "Especially as they allow dogs."
• "Nice beer garden, restaurant inside was busy, but never felt overcrowded."
• "Plenty of parking, easy access from the a4019 Cheltenham to Coombe Hill Rd."
• "The garden and carpark have been worked on and there is more room and more outside tables."
• "Lots of parking right next to the venue."
• "Lovely setting, plenty of space, including car parking, even when busy."

Cons:

• "Also, why isn't there a children's menu at all anymore?"
• "It's out of the way, in a no man's land between Cheltenham, Gloucester, and Tewkesbury."
• "It's only just off the Motorway, but you have to come off at the previous junction and cross the motorway 4 times to get there!"
• "No Guinness, no energy drinks, no cocktails."
• "Knocked it down one star as they no longer allow smoking in the stables."
• "Unfortunately I have to live next to this establishment where they have no care nor consideration for their neighbours."
• "Your establishment Simon is the worst for neighbourhood consideration, and for communication with your neighbours when you have a late event is nonexistent."