The Builders Arms Reviews Summary

Food Quality

Pros:

• "The fried squid was very tasty and crispy."
• "We decided on the Sunday roast platter which consisted on the roast chicken, sirloin and pork belly with all the trimming and it was absolutely delicious."
• "The food was cooked to perfection a beautiful octopus type salad."
• "Service was excellent, as was food and drink."
• "The food was very well prepared and presented."
• "The food was fantastic...........seariously the chef(s) deserve an MBE and their own verse in the national anthem!"
• "The food is so tasty."

Cons:

• "Vegetables looked like dog food, probably went from the freezer through the micro-owen."
• "For some bizarre reason this pub seems to have an image that is almost exactly the opposite of the reality. The food I’ve eaten there is genuinely revolting."
• "Lovely pub but food is very expensive (40 quid just for 2 mains) and in our case, overcooked - dry burger and very dry pork cutlet."
• "The lemon and garlic chicken, had no lemon, no garlic and was very pink inside."
• "Calamari tasted like it was straight out the microwave."
• "Disgusting and overpriced food."
• "However the pork belly roast was a big let down. Pork belly was over cooked, the roast potatoes tasted re-heated."

Atmosphere & Location

Pros:

• "Love the food... Neighbourhood atmosphere."
• "Amazing pub hidden away in the back streets of Kensington."
• "Delicious food served in a lovely cute location."
• "Lovely pub in the suburb of Kensington. Great atmosphere."
• "I loved the atmosphere, the place was buzzing and there was such a good vibe here."
• "This pub is located in one of the most gracious and beautiful areas of London."
• "A delightful pub."

Cons:

• "Filthy stinking place. Rude staff."
• "Really not friendly place for tourists, not welcoming at all!"
• "Loud and unenjoyable are two words that come to mind when I think of The Builders Arms."
• "Would not recommend coming on a Saturday evening if you don't like a very loud environment."
• "When crowded, the place becomes too noisy and the communication with your neighbouring friends very challenging."
• "The pub is very noisy, so if you want something a bit quieter this may not be for you."
• "Walked in at 8:00pm and none of the staff greeted us."

Service

Pros:

• "Especially Karolina, whom I got to know, couldn’t be nicer."
• "The service was on point and very nice!"
• "Had a great meal and our waitress even got my wife a 'special' gift."
• "The staff is friendly and with a great attitude as well as make you feel welcome and safe in these trying times."
• "Staff honestly make this place what it is, so lovely, attentive and friendly and honestly they made our afternoon."
• "The staff were lovely."
• "Staff were very friendly, food was great and brought out promptly."

Cons:

• "The one who brought us our food hated us for no apparent reason was extremely rude."
• "Lovely pub..great setting somewhat spoiled by surly barmaid."
• "The service was generally slow throughout."
• "Staff don’t like you standing near the kitchen where there is a table for 6, a drinking area for 3 and the stairs to the upper level."
• "The staff were stood by the bar chatting when it was obvious that lots of tables were waiting on service."
• "We struggled to get the attention of staff - they were nice but there was a lot of waiting around for someone to take our order and payment."
• "Service was slow although the waitress was friendly and helpful."

Value

Pros:

• "5-star location, food and service."
• "If you're looking for something off the beaten path, then the Builders Arms is for you. The place isn't too crowded, the prices are fair."
• "The prices are super reasonable."
• "Great food and reasonably priced."
• "Good value for money."
• "Nice food, price range is normal I payed £30 for 2 meals a pint of Guinness and tea. The food is clearly freshly cooked!"
• "Food was excellent and I think Sunday roasts are really hard to get right."

Cons:

• "Unfortunately they're premium prices because it is located in Kensington."
• "The wine by the glass was pretty expensive and that stopped us ordering more but that might just be London prices now."
• "Expensive."
• "Beer is OK, food is disappointing for the price."
• "Don't even try to get a spritz though: not only will you be charged a ridiculous amount."
• "Come here often for the good selection of beers, but quite pricey."
• "Only downside is it is a tad pricy but I suppose that's London for you..."