Far Headingley Dental Care Reviews Summary

Customer Service

Pros:

• "Very attentive and caring staff."
• "The staff are lovely & really put you at your ease."
• "The practice is lucky to have such a professional and welcoming receptionist in Megan."
• "The reception staff, support staff and dental professionals they collectively offer a high standard of care and dental hygiene support."
• "Katie on reception is an absolute gem - she got me in quickly when I was in a lot of pain and is a pleasure to chat to every time I have been!"
• "Everyone who works there does an amazing job at making you feel comfortable straight away, and their expertise is clearly second to none."
• "All the staff are very professional, kind and attentive."

Cons:

• "Staff disorganised and rude, dentists consistently significantly late for appointments."
• "Was told to pay for an extra check up as my previous dentist left (not my fault), queried this and receptionist Rebecca never bothered calling me back."
• "Really hard to book an appointment here as phone calls, voicemails and emails often go unanswered."

Dental Care Quality

Pros:

• "He always makes sure that you are comfortable with what he is doing and he explains every stage."
• "The professionalism of the dentist."
• "Laura who has an excellent approach with patients and is clearly a very skilled dentist."
• "The dental care is very thorough, and they go out of their way to make you feel at ease!"
• "Comprehensive explanation of treatments with good communication throughout, excellent pain management procedures."
• "The first filling I had went so well and was completely pain free."
• "Mrs Precious did a great job on a chip I had on a front tooth. The fix was quick, painless, is impossible to notice and much to my surprise, has endured the last 6 months with no signs of letting up."

Cons:

• "I had two fillings by them and they were done so badly my new dentist has had to remove both as I was experiencing issues with them."
• "Unfortunately, when the new crown was inserted Chris saw that it was not up to standard."
• "Icon white treatment ineffective and expensive."

Cost and Financial Policies

Pros:

• "They have dental plans which is a very fair priced, I’m glad we signed up for."
• "You really do get what you pay for and with this dentist it’s worth every penny just for the quality of care you receive."

Cons:

• "No notice whatsoever was given to the increases and I suspect that this is why my communication went cold over a month ago."
• "I now have to pay £80 to re register fair enough but to have to pay £21 per month compulsory is outrageous."
• "For us, this is likely to be the final straw, as other private practices nearby seem to be much better value for money (40% less for an adult check-up!)."

Facility and Accessibility

Pros:

• "The practice is on Otley road and they have a car park around the back which is useful."
• "The practice is clean and modern."
• "clean, spacious, and inviting. very professional from start to finish."

Cons:

• "Small let down very bumpy road to car park definitely watch out for your suspensions 😄"