Address: 78-102 Broadway, London, E15 1NG, United Kingdom
Phone: +442082210761
Rating: 4.1
based on 173 reviews.
Customer Service
Pros:
"Thanks to Tanya, Michael and Charon for great service on the day."
"Greatest, friendliest staff and pub in Stratford and in my opinion London."
"Fantastic place to catch up with some old friends and new ones excellent service from the staff and the Food and Drink was excellent great value for money and great place to watch all the sports great job everyone."
"Very impressed by the kindness and helpfulness of the staff."
"The staff are very efficient and we'll turned out. They are eager to assist."
"Big shout out to Radik the manager for his service. Will definitely come again."
"I am completely blown by the friendliness of the staff and the atmosphere of this place!"
Cons:
"This is very unprofessional and very poor customer service."
"When asking for a replacement drink lady in the bar she refused it."
"Awful service. Bartenders are extremely slow and one of them (shaved head, looks like the head waiter) is always extremely rude."
"The Sportsman would have got a 5 star but the doorman was rude and had dreadful communicating skills."
"Door staff rude and disrespectful."
"Staff are rude. Stood at bar staff serve people they know and disregard que."
"Even their staff was disrespectful and racist."
Food Quality
Pros:
"The food was delicious!! We got the pick 5 plates to share!!"
"The food was again great. Best value in the area, too."
"Consistent food, drink, service, atmosphere and reasonable prices."
"The food is delicious and they have a wide selection of drinks."
"Food is great they have a lot of options (the wings are my favourite for amount and flavour) as well as the drinks, they have 241 cocktails!"
"Wonderfully cooked meals, recommendations on the steak!"
"We had a meal while we were there, the chicken wings were hot and crispy, the lunches were delicious and hot."
Cons:
"If you want overcooked, stiff Sunday Roasts with hardened yorkshire puddings, tasteless roast potatoes and served cold (even after sending the food back twice) and then argue with the manager for still being charged, then look no further."
"Ok drinks but food was beyond horrible, everything I had was burnt to a crisp, what made them think that it was even acceptable to serve it out like this, absolutely horrendous."
"The food (I had the sausages with mash) had to be out of the microwave, at least the mash. Cold in the middle, hot on the outside, and the consistency tasted like it was prepared two days ago."
"Let's see, the service is not the problem, but the kitchen is, I've just been served a portion of 50 chicken wings which were crispy on the outside and raw and bloody in the inside."
"Waited over an hour for our food to arrive. Once it arrived the roast dinners were very disappointing with the potatoes being fried instead of roasted with no flavour and hard in the middle."
"Children’s chips were cold on arrival."
"I had to wait a long time to get my food (fish and chips) and when I got the food it was a bit over cooked so I didn't enjoy it at all."
Atmosphere & Amenities
Pros:
"This bar has been completely refurbished. It bright and comfortable, with plenty of booths and high tables."
"Massive bar. Plenty of room lots of sports screens if that's your thing."
"Of course the absolute best place for watching the football."
"Fantastic place with great atmosphere! The food and drinks are excellent and staff truly cares about customer's experience."
"Nice and safe atmosphere."
"Lively spot full of all sorts. Proper pub that gets busy, has karaoke sometimes and shows the sports including the boxing."
"The Sportsman has absolutely a great atmosphere, especially on Saturdays when DJ Creativity plays music."
Cons:
"They do not let children come after 7pm, which is not nice for parents as kids also love this place."
"Good location but too loud sport events."
"The venue is also accessible for people with disabilities, so everyone can enjoy their time there."
"We recently visited the Sportsman to watch the football. The atmosphere was fantastic and the service was very good."
"Turned us away from lunch at 3pm on a Thursday, wasn’t even trying to order alcohol."
"We were told we couldn’t unless we scanned our passports in a machine at the door."
"Quite often see a live punch up in there too so extra entertainment, Sometimes annoyingly has a dross DJ mega early over sports (football/boxing)."
Management & Policies
Pros:
"The venue confirmed my table via email."
"A great bar for drinks before a West Ham game."
"The Sportsman Stratford is an excellent sports pub that offers a great atmosphere and a range of amenities."
"Thank you Sportsmans pub, for accommodating my daughters,18th birthday, It was a great night, you gave us the space like private for our guess, the food and drinks are cheap, the DJ's music is awesome."
"The Sportsman in Stratford has excellent food and value for money. Gemma the waitress was really attentive, friendly and has excellent customer service skills."
"We arrived to London & we was presented with an amazing staff member Gemma, from when we walked in she made us feel welcome."
"Overall we had a great experience, one of the most helpful people I have encountered was working on the till her name is zigma, she was helpful and always offered help and made sure we were satisfied with our service."
Cons:
"Arrived on time for a booking which required a £20 deposit but was left standing at the entrance for 15 minutes until the table was freed."
"Booked the Sportsman three days ago for 12pm and 4:30 tomorrow, before and after the West Ham v Palace match... Got a call lunchtime today to tell me that both bookings will be cancelled because they ‘forgot’ it was a West Ham game and they don’t take bookings on match days."
"They won’t accept official Irish age card IDs or Irish drivers licenses."
"Only issue is the customers around the pool table never really let you play and are sometimes rude."
"When an establishment bans you without reason or information what would you rate it. I went and queried with the manager and their response was they trusted their deputy manager who seems to have a personal vendetta against me because she is the only one who seems to know of this ban."
"Ate and drank at this place that was ok then the bouncers for no reason wouldn't let my girlfriend and I in the next evening asking for id I'm 40 so ridiculous."
"They have a very low customer service. And a very rude manager Raduk! He behave very rude to his client and point finger to client! He destroyed my night!"