Address: 95 Westgate, Grantham, NG31 6LE, United Kingdom
Phone: +447772464965
Rating: 4.9
based on 248 reviews.
Atmosphere
Pros:
"The decor of his latest shop is very stylish and comfortable with a cracking atmosphere."
"The shop has a great environment and is in a great part of town with lots to walk around and see."
"The place is alive with friendly banter and good music."
"The overall atmosphere at No.95 gives hospitable entertainment with a traditional haircut, and real man's time."
"Relaxing environment, excellent music."
"The decor is stylish and the atmosphere lively, with music usually filling the room."
"The staff are friendly, helpful and offer a relaxed atmosphere."
Cons:
"The music was way too loud to the point where people were having to shout to be heard."
"If you're easily offended - be it by loud music or, er, 'colourful' language - you're probably not going to like it here."
"Everybody swearing in front of young children."
"But the icing on the cake was the owner calling a woman a c**t (after the woman had left) after she politely told him that she had been waiting 40 minutes and had to leave as they would be missing an appointment."
Service Quality
Pros:
"William was a wizard on the clippers and the attention to detail was spot on."
"You will not leave disappointed! Would highly recommend!"
"I'm a local King's student who has been coming to James and co. for years, and will continue to do so, as I have only ever received the highest quality cuts, with the best atmosphere around."
"The friendly and professional staff take you through your experience taking time to make shore you get the stile you are going for."
"James cut and styled Mohican perfectly. I am very happy with it."
"The haircut and beard trim were excellent and the conversation flowed."
"Always a fantastic haircut and a great atmosphere."
Cons:
"Quality of beard trim was disappointing, however, especially considering the £24 price tag."
"Once finally sat in the chair the apprentice did a pretty good job of the back and sides but James rushed the top with no real care."
"Absolute rubbish. I'm sorry but its the worst haircut I've ever had and people have actually commented on my hair and said 'who the hell cut your hair it looks awful.'"
Customer Experience
Pros:
"From the moment you walk in you get greeted and your hand shook from James always a nice feeling when you walk in the decor is amazing with the guns and war planes and the music is great."
"There's a great, fun, warm atmosphere there and the barbers all engage with everyone in the salon, making you feel very welcome and able to join in the chat."
"Great team of fun and friendly barbers and always great music!"
"The shop is very well decorated and clean."
"The staff are always great and reassuring when I bring my 2 year old son."
"I was really impressed by the quality of the decor and the warm, welcoming reception I received."
"Every body there is very friendly and professional offering drinks whilst you wait and taking and collecting your coat."
Cons:
"Came all the way from Port Vale today for a Bikini wax, only for the sewer mouthed owner, James, to tell me he only cuts head hair."
"NOT GOOD!" (In reference to the incident with the owner's behavior mentioned in one review.)