Headline Barbers Southsea Reviews Summary

Category: Barber shop

Address: 58 Fawcett Rd, Southsea, Portsmouth, Southsea PO4 0DN, United Kingdom

Phone: +442392174620

Rating: 4.7
based on 171 reviews.

Customer Service

Pros:

  • "Always COVID safe and doing top work at keep the environment comfortable!"
  • "Kiam has been cutting my hair for a few months now and I’m really impressed."
  • "Went in the other day not knowing how to describe what i wanted, but wanted something new and Danny 100% sorted me out."
  • "Katie went above and beyond to stay late to cut my hair and executed the cut and beard trim to perfection never had a cut like it before have booked in for the rest of next year."
  • "They offer complimentary drinks and entertainment in the form of either game consoles or my favourite, good old barbershop banter."
  • "Always greeted on first name basis which makes you feel really welcomed."
  • "Amazing service from all the team, from the initial enquiry right through to after my appointment!"

Cons:

  • "This is potentially the slowest hairdresser in the entirety of Portsmouth twice I have been here now once with an appointment once without and I've waited over 2 hours each time."
  • "I am utterly disappointed in this place I have booked to get my hair cut by Irish Dan unfortunately he had to pop home which is fine I can understand that but what I’m disappointed with is the lady at the desk not bothering to call me to say he has gone home."
  • "The hairdresser I had made me feel like me telling him what I wanted was a bother to him."
  • "No sense of hospitality or have any value of their word."
  • "The owner was more interested in checking his phone than saying hello to customers."
  • "The lady that cut my hair kept stopping cutting my hair halfway through to have a chat with her other colleagues who were using foul language during conversation."
  • "Asked me to wait 30 minutes, one hour later and I am still waiting."

Facilities & Amenities

Pros:

  • "A stylish establishment with modern atmosphere. A high end waiting area, inc. decent mags, widescreen TV and widescreen FIFA console."
  • "Great that there is now an added option for booking on the app!"
  • "They also have a PS5 to keep the kids entertained while waiting!"
  • "Also great for students as offer discount."
  • "Nice touches include the games console, comfy seats and free (I think) drinks."
  • "PS4 and sky sports while you wait a mans paradise if you ask me and range of hair products to suit any style of hair."
  • "Nice establishment also, extremely well lit with a huge window facade facing streetside, drinks fridge, waiting room is neat yet not sterile with complimentary FIFA good place to bring the boys boys boys for a trim."

Cons:

  • "Only 4* because the complimentary WiFi was offline as was the card reader."
  • "No card machine but I'm not asking questions there."
  • "Only drawback is no card machine :)"
  • "Be warned they do not take card so either cash or bank transfer is required!"
  • "Also there is no mention online that it is cash only so that took another 20 minutes of my day running to a cash point."
  • "It's always a warning when a hairdresser has a PlayStation to keep you occupied whilst you wait because you'll definitely be doing plenty of that."
  • "I was told by friends that there are free drinks there which I assume would be the reason for higher prices however there was no drinks when I arrived."

Quality of Haircut

Pros:

  • "Best barbers in Pompy, wouldn't go anywhere else."
  • "Top place wouldn’t go anywhere else."
  • "Top gents hairdressers!! Staff are friendly, professional and take much pride in their work."
  • "Tom Wilson cuts here and is arguably the best and most consistent barber in Hampshire."
  • "The stylist listened to my request and totally nailed it."
  • "Quality place to get your hair cut, never once left with a bad haircut and always an enjoyable experience."
  • "Fantastic couldn't ask for a better hair cut."

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