Glyn Hopkin Nissan North London Reviews Summary

Customer Service

Pros:

• "I would like to thank Ian for his assistance in finding me my next car. Very smooth and stress free purchase."
• "I have visited Glyn Hopkin Nissan (North London branch) today for my car’s service. I had really a positive experience throughout."
• "What a great experience dealing with Ian from asking about our upgraded new vehicle, his very knowledgeable customer service top class from beginning to end."
• "Exceptional customer service! We was assisted by Juan Diaz."

Cons:

• "The car was not serviced properly and my car was hit passenger side."
• "The manager name Jimmy coughing was not professional neither the staff The worst experience."
• "My treatment I received at Glyn Hopkin Nissan Mill Hill was the worst treatment of customer service I have ever received."
• "This was the my first time buying a new car and I glad I chose to go to Glyn Hopkin in Stamford Hill."

Vehicle Quality and Features

Pros:

• "Excited to have taken delivery of my very first EV. After some research I settled for the Nissan Leaf, recognised as next to Tesla in terms of total units sold."
• "Bought Nissan X trail Eforce looks great car silent no noise only when charging the battery noise start not to loud."
• "Been with Nissan since 2015, from the J10 to the J11 and now the e-power Tekna. The staff at you North London branch is a credit to your company."
• "Loving my new purchase - what a well constructed car with the latest technology intelligence mode. Excellent smooth ride - 5 out of 5 stars all round."

Cons:

• "The car was awfully dirty due to service people and fault was not repaired."
• "Went for an EV service. Before arriving, my windscreen wipers needed replacing, but they still worked fine. After leaving there, I was told that I'd need to replace the wipers for my MOT."
• "I have serviced my car here since I bought it from Glyn Hopkin, 6 years ago. For 6 years they have not changed or recommended to change a single spark plug."
• "I had a stop start problem with Nissan Xtrail 2020 plate which is still under warranty. I booked an appointment for an diagnostics test with Glyn Hopkin Nissan Stamford Hill, but there was a mess with the booking of my job."

Pricing and Additional Charges

Pros:

• "It was great deal off a stress from handing my car for service to pick up later other which was meant yo be same day booked."
• "I really appreciated his knowledge and expertise. Overall, I had a great experience. Really good customer service and professionalism."

Cons:

• "Booked online for a Major Service and MOT only, and did NOT select any additionals (Fuel Treatment & Air Con and Brake Service Pack), I found out when time to review the work and pay, these had been sneakily added in along with a few others for an extra £200 on top of my bill."
• "For 6 years they have not changed or recommended to change a single spark plug. Until one misfired and the car broke down last month."