The Oriental Paradise Reviews Summary

Food Quality

Pros:

• "Food was superb."
• "The food is really quite good."
• "The food was very tasty and hot."
• "Food was amazing, lots of choice and portions a good size."
• "The food was great."
• "Food was delicious n flavoursome."
• "Absolutely delicious food, everything we ordered was divine!"

Cons:

• "The only issue with the food was that the duck could have been crispier."
• "Food was awful cold poor service."
• "Food very greasy more batter than food."
• "Some of the mains (king prawns in black bean sauce) was overly salty."
• "The food was absolutely disgusting very dry ribs and very bland dishes."
• "Sorry bit disappointed with the fish dish as it feels like plastic."
• "The food was not great as we eat out a lot n had high expectations."

Service

Pros:

• "Brilliant service, polite, friendly and enjoyable staff."
• "Very attentive staff."
• "Staff very helpful and friendly."
• "Didn't feel rushed and the staff made the all you can eat experience feel very natural."
• "Service is excellent and price reasonable for good quality food."
• "Service was also great. Pleasant happy attentive staff."
• "Service is quick and there is always someone around to grab their attention to order."

Cons:

• "The more experienced staff seemed to just want to get us out as quickly as possible."
• "It can get really noisy as we had to put up with a crowd of really inconsiderate, extremely loud bunch of people celebrating a birthday."
• "One particular member of staff (not in uniform likely to be the owner or manager but I'm not sure) was not so friendly and was quite dismissive when you ask them for something."
• "Service was slow the waiter drop the noodles out the bowl onto table scoop them back in and left them on table."
• "Constantly waited for service."
• "Service was toooooo slow."
• "The service was rushed, the food was distinctly average and the main portions were very small."

Atmosphere & Decor

Pros:

• "Lovely atmosphere....we will return soon."
• "Lovely clean restaurant with pretty views of the lake."
• "Started off very quiet but as got later it got busier which was nice to see!"
• "Lovely setting overlooking the water at Billing."
• "The atmosphere was pretty good, it was very busy but that wasn't overbearing."
• "This a very vibrant restaurant overlooking Billing Lakes."
• "It is generally a pretty relaxed vibe."

Cons:

• "Small parking area."
• "Need more car parking, especially today as it was fit to bursting point.... Unknown as to why?"
• "Not a 5* rating due to dated decor and sticky carpets."
• "I think it's fair to say that some of the decor is looking a bit tired."
• "The decor was in need of some TLC with wallpaper coming off of walls."
• "The place does not look clean."
• "The setting is off putting (by a garage and in a location near a sewage works."

Value for Money

Pros:

• "Price is no worse than anywhere else either!!"
• "The price was cheap for the quantity we ate."
• "The service was brilliant and the price is fairly reasonable."
• "Amazing value for £20 per person."
• "Amazing value for money. Incredible service. Vast choice of food - if you enjoy Chinese food this is a must place to visit!"
• "Excellent value for money."
• "Great value restaurant, fixed price for anything you want off the menu."

Cons:

• "Great food but long wait and spent over £70 and did not get free prawn crackers."
• "We were charged £17.95 for the privilege no explanation, sorry or anything first visit and will be the last."
• "Drinks were quite expensive at £2.40 for a can of 7up!"
• "Drink prices are a little steep but aren't they everywhere these days."
• "While slightly on the expensive side, the experience is undoubtedly worth the money."
• "Overpriced as well. Choose wisely."
• "The price for soft drinks is a rip off!"

Hygiene

Pros:

• "Lovely clean restaurant with pretty views of the lake."
• "Clean and tidy restaurant and toilets."
• "The restaurant is clean, well presented and the staff are fabulous."

Cons:

• "All good until the end of our evening.. Public toilets very poor condition."
• "Toilets are disgusting and need a revamp."
• "Not happy with the hygiene now 😩😥."
• "Carpets need replacing, as they were sticky under foot."
• "The only negative is that one of the waiters had a really really dirty shirt on him, which was somewhat uncomfortable to see in a restaurant where hygiene supposed to be priority #1."
• "I would of thought especially after the lock down someone would of spent money/time cleaning and redecorated the WC."
• "The place does not look clean."