Chickanos Reviews Summary

Food Quality

Pros:

• "I've just had the best burger ever! First time in my life I was spoilt for choice- a veggie version of every burger on the menu!"
• "The food was absolutely fantastic and the service was just as good."
• "Just love the food here."
• "Burger Meals are good."
• "The buffalo ranch burger was very flavourful and filling although it did get messy."
• "Nobody can beat the food here. You don't get food like this anywhere else."
• "The food was quickly prepared. It was crispy but not dry. Very nice."

Cons:

• "Absolutely DISGUSTING, found a hair in my burger."
• "The food was soggy, chicken wings were dripping with grease."
• "The chicken wigs looked raw and the food was cold after waiting 30 minutes for the food."
• "Burgers were small and dry- unnecessarily stingy on sauce."
• "Complete waste of money! The food was soggy."
• "The boneless bites was very sour in taste."
• "The food always comes so cold and this time the chicken was so hard it was very strange."

Service

Pros:

• "The staff are lovely and polite."
• "Helpful and friendly staff, the food was even better than expected."
• "Sometimes service can get slow but that's understandable when the queues are nearly out of the door."
• "The staff are helpful."
• "Absolutely fantastic service. Danny, manny and rehan are incredible and are fantastic with my client with difficulties and are so accommodating to his needs."
• "Always delivers good services and food, highly recommend."
• "Service was spot on food was of good quality and prices were reasonable."

Cons:

• "Very poor service unprofessional and rude staff."
• "Staff are unprofessional & aren’t very friendly."
• "Customer service is not good at all totally disappointed."
• "Awful staff! I was stood a few steps behind a customer with learning difficulties waiting for my food. Staff was giggling at each other due to his disability!"
• "Staff not very helpful, took our order and money then told they didn't have what we wanted."
• "Shocking customer service at this place. The way they speak to customers it’s appalling."
• "The staff. Inpatient and not helpful at all, they are actually quite rude."

Value for Money

Pros:

• "Good value, quick food, always friendly staff, the menu choice is quite varied with different flavour options."
• "Very filling and great value for money."
• "Really generous portion of hot crispy chips and burger was fresh and of good quality."
• "Food was delicious, nice clean spacious seating area."
• "Friendly staff, decent amount of food for the cheap prices."
• "Best fried chicken in town, fast service and friendly staff."
• "The burgers come with fries, 2 sauces and a drink as a meal which is worth it."

Cons:

• "Delicious food but £7 for a burger is a bit steep."
• "You pay a lot of money for good food but then they end up getting your order wrong."
• "Prices have increased steadily over the years. Not worth the price and portions have decreased too."
• "Sky high prices, small portions."
• "Definitely not worth 19.86 for 2 people."
• "Now its ridiculously expensive :( they even reduced the size of the chips portion, so you are coming out hungry."
• "Portion sizes are extremely small and the prices for everything on the menu has shot up making it not worthwhile to eat here."

Cleanliness & Facilities

Pros:

• "There is a small car park so parking usually isn't an issue. Lots of comfy seating and nice decor add to the pleasant atmosphere."
• "Restaurant is clean and tidy."
• "We often see someone cleaning which is good."
• "Place was spotless, very clean tables and seating, somebody takes pride in the appearance and it's noticeable."
• "Parking and cleanliness very good."
• "Also discovered that it's fairly wheelchair friendly."
• "On site parking-large clean environment-great service."

Cons:

• "The men’s toilets were out of use to add further insult."
• "Toilets need closing you can't use them they smell so bad."
• "Toilets never have any toilet roll or working hand dryers or hand wash which is pretty disgusting especially when you eat in."
• "There was no ventilation in the toilets, no soap, the dryer didnt work and it reeked of piss."
• "The place is very dirty The bathroom smells stinky all the time."
• "Toilets no toilet roll, smashed door."
• "if you want to use the wash facilities/ toilet etc then don't bother, you'll need waders and bring your own toilet paper."