The Ridge (Swindon) Reviews Summary

Atmosphere

Pros:

• "Very pleasant atmosphere. Staff very attentive."
• "The place needs a little bit more atmosphere, otherwise I’ve really enjoyed my dinner, drinks and service."
• "Nice to see, but if you want a conversation with your table-mates maybe be prepared to shout 😅 Had a bit of a youth dining hall feel."
• "As a Bar Grill by a Cinema it was spot on."
• "One of the few places in Swindon you can get barbecue-style food."
• "Love the boys! And all the rest of the staff at the ridge always so friendly and makes us feel so welcome."
• "Lady Gaga night really good, great entertainer really encouraged audience participation & circulated around everyone."
• "My only criticism, which is a personal bug bear, my steak was served on a wooden slab. I'm a plate kinda guy."

Cons:

• "It can get very noisy when all the tables are being used."
• "The meals are served on weird baking trays and 1950s chipped enamel bowls."
• "The only ok thing about the meal was the roast potatoes. Service was poor, we didn't really get the feeling that anybody was looking after us."
• "Music was so loud we had to shout to order food and drinks. We were unable to have a conversation and it totally ruined the experience."
• "Probably some of the worst food I've ever eaten, bland and dry. Couldn't even bring myself to finish it."
• "Went in at 1, offered drinks, then ordered food, while waiting the waiters made sure are drinks were topped, had hog and Hen Burger, nachos, amazing quality of everything in there, the atmosphere busy, bit dark."
• "Floors are sticky and dirty, washrooms are need attention and service was found lacking."
• "Food was cold roast dinner was awful sent back 3 times didn't eat it in the end.....chips had far too much salt on corn on the cob was disgusting."

Service

Pros:

• "The staff are very friendly and welcoming. Very busy place especially over the weekend."
• "Fast service, tasty burgers, good portions and friendly staff."
• "We had a really good meal at The Ridge. Our waiter was Ash and he was fantastic."
• "The staff were lovely. The food was delicious. And the prices were very reasonable."
• "We ate here Friday eve. When asked if our meal was ok we politely told the waitress that my son couldn't eat most of his meal."
• "The staff was great, but the place was freezing! My entire table kept their coats for the whole meal."
• "Went to watch the England game, had a few issues getting my payments through. The manager called me the next day and refunded me any incorrect payments and was very apologetic."
• "The service and food here was really nice and cocktails were good."

Cons:

• "Waited 40 mins for our drinks. Longer for the food."
• "The only thing that isn't ideal is during busy periods it takes a really long time to get your drinks."
• "The service wasn’t great and was slow for everything."
• "Great food poor service. We went here for lunch. The service was slow."
• "Food was delicious but unfortunately everything else was disappointing."
• "Went here a Friday at end Oct for birthday dinner for a friend. Seemed great when we went in. We were shoved up into top left corner as far away from everyone else as possible."
• "My biggest complaint though was the chocolate sundae. This was the worst ice cream sundae I've ever had."
• "The whole atmosphere was really loud. It was quite hard trying to hear what others were saying at the table."

Food Quality

Pros:

• "The mains were amazing my vegan cookie bomb was out of this world!"
• "Fast service, tasty burgers, good portions."
• "We had a really good meal at The Ridge. We ordered a lot for a family of four and each dish was delicious."
• "The food is absolutely incredible."
• "One of the few places in Swindon you can get barbecue-style food."
• "Couldn't fault our dinner at The Ridge today. Excellent service, food came out quick, fresh & hot."
• "Great quality food, Presentation worth some pictures to friends or colleagues of great combinations served up."
• "The food was awesome, Very well presented and delicious."

Cons:

• "The kids beef burger was under seasoned and just tough and chewy."
• "The burger said they came with tomato, onion, and lettuce... had half or less of a leaf of lettuce, one thin slice of tomato and one thin slice of onion."
• "My other half had 'the chicken' which we thought would be a random style. This was under seasoned."
• "The Mac and cheese again was under seasoned."
• "The pull pork fries were amazing. I got mine with sweet chili sauce."
• "I had a rare steak with crispy fries which was cooked perfectly, nice mushrooms, and a fresh salad."
• "My steak was not very hot and my Fries were so cold that I had to send them back."
• "The burger had was amazing filled with flavor, the price was reasonable."