Address: 1B Southwark St, London, SE1 1RQ, United Kingdom
Phone: +442035387879
Rating: 4.1
based on 219 reviews.
Service
Pros:
"The service was impeccable, with attentive and knowledgeable staff."
"Although we turned up a little earlier than what we had booked, we were looked after from the word go."
"Friendly staff, good food and nice atmosphere."
"I had an incredible time. The burger was mouthwatering, drinks were fantastic, and the service was impeccable."
Cons:
"Quite poor service, I ordered Supreme Yen Burger and it came without cheese."
"My problem is adding a tip automatically for a single diner. That's my choice."
"Uncomfortable chairs, very small place but a lovely atmosphere in general."
"Service was also impeccable, with the staff being polite, friendly, and attentive, despite how must it was."
Food Quality
Pros:
"The food was exceptional, featuring innovative and fresh dishes."
"The sweet potato chips were made from frozen."
"The burger patty was disappointing. The ‘wagyu’ patty was way too dry for even standard meat blend, on top of that it was under-seasoned."
"Burgers with bao buns was delicious. The sides was excellent - mango sauce that came with halloumi sticks was different and tasty."
Cons:
"The food was not bad, but definitely not good. Can’t recommend."
"Great burger...close to the best I've had..and the shiso was a whole other thing...."
"The Yen Supreme, a wagyu beef Bao Bun Burger, was a true standout. The premium quality of the wagyu beef combined with the delightful fusion of Asian flavors made it a memorable culinary experience."
"The food was gorgeous (the Yen Supreme was amazing)! But the smell of the place isn't too pleasant."
Ambiance and Decor
Pros:
"The ambiance was cozy and elegant."
"I was also impressed with how good the downstairs seating area smelt only to discover they have a Sensamist machine which lets out a nice fragrance."
"We visiting during the soft opening, and were immediately brought downstairs as it was packed upstairs. The decoration alone downstairs were beautiful."
"Very spacious place with lots of sitting downstairs."
Cons:
"We had the surf and turf burger with dashi fries. Food was incredibly tasty and cheap for being in central London. There is a smell of toilet/cleaning products and server was watching YouTube at behind the counter so won't be coming back again."
"The place also had a very weird smell of toilets when we first went in."
"This place feels like a bit of a novelty, the burgers are a cool idea (the buns are made from a white dough similar to Bao) but don't feel very Japanese."
"Although the restaurant was half empty and open for another hour we were not allowed to sit, and instead asked to stand outside in the rain while we waited for takeaway."