Honest Burgers Waterloo Reviews Summary

Food Quality

Pros:

• "The chips are crispy, the burger not too dry and the gravy was tasty."
• "The food I ordered was a buffalo chicken burger. Which was very good. The sauce is different from that in America and tastes much better."
• "The honest burger wasn't that honest to start with. Their chips looked like leftovers broken potatoes."
• "The burger was perfectly cooked to medium rare and soft buns were toasted perfectly keeping everything well together."

Cons:

• "Wasn’t impressed with the chicken burger, it tasted chewy like left overnight."
• "Bought the new Buffalo chicken burger and the patty was extremely undercooked. It was PINK inside."
• "The food was a bit too greasy especially the onion rings."
• "The food I ordered was a buffalo chicken burger. Which was very good. The sauce is different from that in America and tastes much better."

Service

Pros:

• "The person who got our order was helpful and friendly."
• "The service was also impeccable. The restaurant was about half full when I can in and was packed when I finished my food."
• "Excellent service, attentive but did not feel rushed."
• "The hostess/Manager was fantastic, really friendly and made the visit even better!"

Cons:

• "However, the only problem, we ordered three burgers including Waterloo burger which has the bacon gravy and medium meat selection and the server was not the same person who got our order and he gave the wrong burger to me in a rush."
• "Music was loud and we couldn’t understand it properly as well."
• "Also, toilets were extremely dirty even for washing hands. Waiting time can be longer than you expected, it was rush time but we finished our drinks before the burger."
• "The seats inside are pretty crammed together too which made it a bit uncomfortable."

Atmosphere

Pros:

• "The rustic decor and cozy seating created the perfect atmosphere for a relaxed and enjoyable meal."
• "The restaurant is on a cute little street on a parade of other food places. Very nice."
• "Very very kind, easy to find, comfortable atmosphere for those who eat alone after a long trip!"
• "A great Burger place! Multiple regular menu Burger options including beef, Chicken and veg."

Cons:

• "Music unnecessarily loud, greasy (but tasty) onion rings with no plate to let them sit between bites, had to ask for forks."
• "The food was good as usual from Honest but the service was so slow (we were waiting a while to order and then had to ask twice for the bill)."
• "The only concern is it is not kids friendly but may be the kids are not supposed to go here."
• "So far, one of my favourite burger places. Lives up to its name 'honest'. Enjoyed the 'Tribute' burger."