Siirgista Bros Reviews Summary

Food Quality

Pros:

• "Consistent quality burgers, great price when compared to the other popular brands like Patty & Bun, Honest Burger etc."
• "The Burgers are juicy."
• "Good shakes."
• "Amazing burgers, delicious Rosemary fries and tantalising spicy buffalo wings."
• "The best homemade burger I have eaten in a long time, delicious succulent burger in a brioche bun with fries covered in rosemary."
• "The burgers (smoked applewood cheeseburger, cheddar cheeseburger, and chicken burgers) were excellent."
• "Cheeseburger was juicy, fries were nice and buffalo wings were very tasty."

Cons:

• "Chilli cheese fries were a bit too peppery and dry."
• "The burger was SOO SALTY and seasoning was weird."
• "Food is nothing amazing and definitely overpriced."
• "Worst burgers I have ever had in my entire life."
• "The burger was cooked medium and wasn't as juicy as I'd have expected."
• "Kids meal - mediocre, flavour less beef burger."
• "The burgers were so bland, no seasoning and toppings didn't really add anything to it."

Service

Pros:

• "They have friendly service, with a nice, rustic wooden style décor."
• "Service was excellent fast and friendly."
• "Good service."
• "The customer service was fantastic, staff were friendly and the food arrived quickly."
• "Manager was nice by bringing over the food & double checking if everything was ok, friendly staff."
• "Very nice member of staff called Paige. Although they were very busy and waiting time over one hour, she allowed my brother who has special needs and the children to sit inside."
• "But above all the customer service is top dollar with a huge thanks to Leo at the Baker Street branch."

Cons:

• "Service wasn't the best (takeaway)."
• "Their customer really needs to be improved!!"
• "Absolutely SHOCKING service!"
• "Both times I've been the staff just seem totally uninterested."
• "the girl behind the counter must’ve been having a bad day or something, she refused to smile - absolutely useless customer service!"
• "Staff continued to take deliveroo orders."
• "The service here is abysmal!"

Price

Pros:

• "Price is good too with £27 for two burgers fries and shakes and its far better food than a pub."
• "Good burger and value for money for around 8 pounds."
• "The kids meals are BIG and good value for £7 including chips and a drink."
• "The prices were very good for the quality of food you get in return."
• "Prices are decent in my opinion, and soft drinks are bottomless."

Cons:

• "The prices are robbery for the quality!"
• "Food is nothing amazing and definitely overpriced."
• "Really a rip off when you think about it I payed 23 for some burger chips and a shake."
• "Their prices are steep for what you get, as they don't live up to what they offer."
• "Way overpriced, a total rip off."
• "To pay £13ish for burger chips and soda/shake is way too much for the quality of the food."
• "Overly priced tho."

Atmosphere

Pros:

• "The place itself is a nice environment."
• "Atmosphere great, nice deco, latest up to date playlist great choice of songs."
• "With a nice, rustic wooden style décor."
• "The atmosphere is decent. There is a rustic design and is generally clean and tidy."

Cons:

• "Seating was a huge issue as it was VERY limited and quite congested."
• "Very awkward seating, cold and uninviting, dark and dingy atmosphere."
• "The decor and atmosphere of the place was not inviting or comforting in the slightest."
• "Very negative atmosphere from the staff, customers service was dreadful."

Hygiene

Pros:

• "The restaurant was clean."

Cons:

• "Their toilet is disgusting and they prepare primarily in basement next to toilet in poor condition."
• "Toilets downstairs down steep steps. Visited to wash my hands and was shocked at the condition."
• "they don't wear gloves when they make the sandwich, you see them taking the lettuce, tomatoes, pickles with there hands and placing it on the bun :(( this is absolutely not hygienic."
• "I couldn’t believe my eyes when I saw a big rat running across the floor as I was going to the ladies in the basement and there’s a food preparation area as well:( Never again."