The Great Indian Kitchen Reviews Summary

Food Quality

Pros:

• "The dosas were excellent, bursting with flavor and truly amazing taste."
• "The sambhar was tasty, and the meen pollichath and appam were absolutely delicious."
• "Their fish pollichath and soft appams are a must try, really hitting the spot."
• "The chatti choru came with a variety of components, enough to make you feel full and satisfied."
• "All the dishes we had were different and bursting with flavour, especially the lamb in the biryani which was so good it’s almost buttery."

Cons:

• "The vada itself felt reheated rather than fresh, potentially due to the volume the place was catering for."
• "The lamb chops were clearly leftover from the day before and microwaved beyond the point of tenderness."
• "The jalfrezi sauce was sweet and tasted like it had come out of a jar, with barely any chicken in the chicken curries."
• "Very little meat in the biryani and little flavour, with the food my friend had just tasting synthetic."
• "The Rogan Josh sauce was literally pure watery liquid, not at all how it was served to me previously."

Service and Ambience

Pros:

• "Service was warm and welcoming, making the dining experience even more enjoyable."
• "Staff were very friendly and recommended their signature dish, creating a great atmosphere."
• "The staff, especially Chef Basith and Qalib, were extremely friendly and attentive throughout my visit."
• "Nice background music and super polite, attentive service without being overbearing."
• "Service was really friendly and attentive, with a welcoming and warm interior ambiance."

Cons:

• "Unfortunately, the food we had was not good, with thin and flavourless naan and a disappointing jalfrezi sauce."
• "It was OK, but not as amazing as other reviews suggested, with small portions and tough lamb."
• "The delivery took 1.5 hours, which is not acceptable, and the food was cold and mushy."
• "Raw chicken in the starters and overall poor service on a busy day, with wrong orders and reheated food."
• "We had to wait more than 1 hour even though we had reserved a table, which was really disappointing."

Authenticity and Variety

Pros:

• "Authentic Kerala or Southeast Asian cuisine, with dishes like meen pollichath and pothichor highly recommended."
• "They serve authentic Indian dishes, with the Onam sadya meals being just amazing and having an authentic South Indian taste."
• "A nice and cosy family-friendly restaurant with a variety of Indian food, offering authentic and tasty Indian food."
• "Authentic South Indian dishes like dosas and appam, with impeccable authenticity and flavor."
• "One of the very few authentic Kerala restaurants in London, with spicy and delicious dishes."

Cons:

• "Some dishes, like the chicken dum biryani, were a disappointment and did not serve authentic Kerala food as claimed."
• "The squid fry was good, but the beef kizhi porotta and kothu porotta were just average and lacked authentic flavor."
• "The food was nicely cooked but nothing special, and they were unable to make it spicy even when requested."
• "Food tasted like it was out of a packet, and the dosas were on the burnt side with a bad aftertaste."
• "The food isn't bad per se, but it's distinctly average and not the authentic experience I was hoping for."