"Brilliant food, great flavour full of flavour and hot."
"Their vegetarian options are limited, no hot drinks and food took over an hour to arrive. However it was a noisy place so I could catch up with friends at the top of my voice. Food quantity is good too."
"Travelled far to try this place and wasn't disappointed."
"Just visited shimlas bradford and tried the trending creamy naga donner !! It’s absolutely delicious 🤤 mouth watering."
Cons:
"Chicken wings used to be very tasty and juicy before but I think most of the food was prepared in advance."
"However they had a new dish chicken stir fry with cheese and unfortunately that wasn't very nice. It tasted sweet which isn't what you're looking for when you're having a main."
"Service was great but food was VERY disappointing. Zero spice literally just having dry meat that hasn't been marinated with anything."
"I ordered a Naga donner from here and looks at the standards. Very poor for shimlas."
"I ordered one famous chicken donner and one mixed chicken tikka donner. The food was not a chicken dinner or a chicken tikka dinner like I was expecting, it was just huge chunks of bland diced chicken."
"Extremely bad customer service by one particular person who wears his cap bent and thinks he's a class above the rest and acts like he owns the place with no customer service at all."
"Crowded restaurant with good food at an affordable price. Their vegetarian options are limited, no hot drinks and food took over an hour to arrive."
"Heard a lot of good reviews about this place. It didn't live up to the expectation. I was looking forward to the starters but they weren't doing it for me. Food tasted bland the glasses were dirty. The mains were cold and the popadums were pretty much the only good thing."
Service Quality
Pros:
"Both Amir and Qamar were amazing. Thoroughly served us and gave us great customer service."
"Their naan and sauces are top notch. Service was super good. IQRA who served us was so friendly."
"Really enjoyed the food, the portions were larger than I expected. Iqra gave us brilliant customer service."
"I've recently been to Shimlas, & must say it's a worthy and congenial place to dine out & for takeout too. Cuisines & desserts are flavorful. The crew is knowledgeable."
"Exceptional service. So quick, high quality and very intuitive staff that looked out for our needs."
"Came here on a Sunday afternoon. The place was busy and with good reason. Their was a great selection of dishes and what we ordered was ace, portions were generous too. Parshotam served us and he was an excellent host and gave us a box to take our extras home."
"The breakfast of Shimlas is very good. Mr. Saqib the Manager is so professional person."
"Visited with family today and really discover a great place for food and service. they quality food which are very unique."
Cons:
"Used to be a nice venue but gone downhill. The place is dirty including the toilets and decor all look very tired."
"Update. After contacting the WhatsApp number provided. Response. “I will have a word with them as this should not be happening”"
"I visited yesterday with husband and 5 kids one of whom is autistic. I called 5 mins prior to coming in to see if they accommodate us promptly and waiting triggers my son."
"Extremely bad customer service by one particular person who wears his cap bent and thinks he's a class above the rest and acts like he owns the place with no customer service at all."
"First of all as I went with my family I asked the waiter if we could be seated upstairs, he said no there is no more room left upstairs, which I found odd as it was a Tuesday."
"Had a really satisfying cheesy stir fry donner and dynamite prawns."
"Ordered through the Shimlas App at 7.55. After 4 phone calls to chase up my order, food was delivered at 9.40."
"I managed to get the wrong order which was probably due to miscommunication on my end too. Staff were apologetic and very helpful."