Address: 29 Crown St, Bury Saint Edmunds, IP33 1QU, United Kingdom
Phone: +441284764792
Rating: 4.3
based on 155 reviews.
Service
Pros:
"Really great history, brilliant service, very welcomed."
"Is a lovely rustic venue with friendly staff and a great selection of beverages."
"Very friendly staff excellent food rooms lovely and clean."
"Adam and his staff at the pub! All so friendly and welcoming."
"The staff were amazing, friendly, welcoming and efficient!"
"Service was first rate, both the man behind the bar and the lady serving to our table gave the kind of natural relaxed service that is so quintessentially English pub."
"We were served quickly and the staff were all lovely."
Cons:
"Dreadful service & dreadful food... won’t ever come here again."
"The service is so slow it's unbearable, every time I'm there I suddenly remember why I vowed not to come back: they'll serve only who's standing right in front of them."
"On our visit they didn't have any non-alcoholic beers and no Guinness 0.0% which was disappointing."
"The place seems a little under staffed and if they are busy expect a wait."
"The breakfast took ages. My tea was stone cold long before I got any food, which was a shame."
"Unfortunately service was poor."
"We waited 10 minutes to order drinks and another 10 for food with no one else being at the bar."
Food Quality
Pros:
"The food itself was absolutely delicious."
"Probably the best meal I have had in a long time."
"They were the best fish and chips we have ever had....truly scrumptious."
"Super tasty all over. Pie was to die for, and the Kiev was so tender."
"Not only was the food outstanding, presented so well and belly filling."
"Food was hot, fresh and tasty."
"The food was amazing and it was so good, very good vegetarian options!"
Cons:
"The steaks and burgers were fine but everything else looked like cheap frozen food."
"The food was basic, woke up with bad stomach pains."
"The veg for the Sunday roast looked dry and a bit off."
"The fish goujons and onion rings were very greasy and the batter was undercooked on the inside."
"Fish was wet and tasteless, batter soggy and slimy."
"Food wasn’t the best. My chicken wasn’t cooked all the way through in my burger."
"The pie filling was lovely but the pastry was hard and difficult even to cut."
Ambiance & Facilities
Pros:
"Beautiful pub and we enjoyed the pub garden."
"Good atmosphere early in the evening, but got more raucous as the night went on."
"The pub had everything we needed including, safe high chair, colouring in book and crayons and proper children menu."
"Good service and lively friendly atmosphere."
"The pub itself is warm and cosy with low wooden beams, high tables, window bays and largish open beer garden."
"Rustic and fun atmosphere."
"It’s a lovely historical pub right in the town centre."
Cons:
"Unfortunately although the room was quite large the decor was very tired and tatty."
"The room had many faults and for £100pn exc breakfast was not acceptable."
"The entrance to the room was a little off putting due to an old looking carpet which was stained."
"The lighting was really dark so we couldn't see everything clearly but it made me feel a bit uncomfortable when getting into bed or using the facilities."
"The bedroom was cold, heating broken down and the promised electric heater never arrived."
"I noticed them not adhering to corona virus rules."
"They view toddlers as corona virus carriers and do not allow you to enter with children."
Value
Pros:
"The bar stocked a great range of local beers along with all the usual culprits, and each one I sampled was delicious."
"A great selection of craft beers such as Level Head, Flint Eye, Neckoil, Icebreaker and Camden Helles to name a few."
"Brilliant pub, for example value for money, ample-sized portions and top quality food."
"Lovely atmosphere and normal prices."
"Good selection of food, and large portions, particularly for the roasts."
"Also has food in the pub it was lovely and good value for money."
"Nice old pub, enjoyed the ambiance."
Cons:
"Quite expensive for what was in my opinion."
"The room had many faults and for £100pn exc breakfast was not acceptable."
"It was like weatherspoons on a bad day but about twice the price."
"4 pints at £5.80 a pint and every glass was underfilled - and I don't mean not quite to the brim, more like 1/2 an inch from the top."
"After having a bar staff member who is known through the town as being VERY slow, Wrong drinks, Charge wrong amount to now having a different member of staff who tells lies & talks over customers."
"Could not get parked in the pub car park, which was a bit frustrating."
"Down side was the particular Saturday evening visited it felt like most of the tables had been reserved and the only available place to sit was a high bar table."