The Obediah Brooke - JD Wetherspoon Reviews Summary

App Ordering

Pros:

• "Earlier this evening I downloaded the Wetherspoons app that allows you to order and pay from your table."
• "Tried the app for the first time. I think it was quicker than waiting in the Que at the bar."
• "Give it a try, you can even order from your table if you so desire - a real deal maker for any antisocial people who want minimum social interaction!"
• "we really like their app so you can order from your phone and get table service"

Cons:

• "Ordered on the app when we got there, drinks took 45 minutes to arrive, food then came but half the order was missing."
• "All you can drink tea and coffee hardly ever working last few times we had to wait ages for one of them to sort machines out."
• "Poor WiFi so couldn't use the app."
• "Rubbish tried ordering of the app wouldn't work went to the bar told a member of staff the problem"

Cleanliness

Pros:

• "It has been totally rebuilt, enlarged and refurbished to a very high standard."
• "the bar was clean as were all the table areas which was great to see"
• "Always clean, friendly staff"

Cons:

• "The Gents, for such a new and modern pub, was dirty and badly maintained..e.g broken locks."
• "They could clean tables more often after customers leave, as there always seems to be sticky and dirty tables which I have to ask to be cleaned."
• "The tables are FILTHY, I have yet to go in at 8am and find a table that your arms do not stick to the surfaces, they NEVER get wiped down."
• "Food was very poor, service poor and the place wasn't very clean."

Staff Service

Pros:

• "The Obediah Brooke is lovely place to take any member of my family, young and old. The relaxed, friendly and safe environment that we have enjoyed over the years has been a joy."
• "the young man serving could not have been more apologetic about my wait"
• "staff always friendly and accommodating to us"
• "Waiting staff friendly and kind"
• "Staff very friendly"
• "The staff are always courteous and friendly."
• "The staff in this particular outlet are wonderfully efficient with a friendly attitude"

Cons:

• "Some of the barstaff are terrible and haven't got a clue about the food served there"
• "the staff cannot cope with the sheer volume at busier, later times"
• "Staff unattentive and too interested in chatting between themselves rather than seeing to customers"
• "Really rude bar man that practically thrust my drink at me"
• "The staff are bullies, I stopped going in and it was the best thing I have done for my mental health."
• "Total disgusting attitude of barmaid took the staff 40mins to serve me one pint of haze."

Food Quality

Pros:

• "the fish tasted really good, have not known anything better the fish was spot on for me"
• "The food is one of the best of all the wetherspoons I've tried and the staff are lovely and friendly."
• "Food was good service moderate but can be expected due to covid restrictions clean and friendly."
• "The food was great. Decided to try the 'Caledonian' burger in celebration of Burn's Night. It was delicious"
• "Food was piping hot when it was served"
• "Offered a great summer meal; I offered a perfectly rare Sirloin steak, lots of fresh veg and chips"
• "Love this place, best Wetherspoons we have been too, staff are friendly and polite and the food is the quality you would expect for the price you pay."

Cons:

• "The food has been dumbed down over the years to the point where it's so bad that it's not even value for money anymore!!!"
• "The meat they served on the mixed grill was raw We'll not be eating there again anytime soon."
• "Went for steak night, Everything came out quickly soon found out why, Steak, Gammon, lamb even the black pudding was really dry and tasteless"
• "food was terrible, some items were cold, the hash browns were that hard they snapped when I tried to cut them"
• "Last week I had fish and chips, it was outstanding. This week however very very poor, the fish was like the cheap frozen fish out of a box from the supermarket. Tasteless."
• "Absolutely diabolical pizza dough not cooked properly watery chicken burger"
• "Asked for a pulled chicken wrap, ended up with chicken breast in a wrap and frozen in the center of chicken."

Ambiance and Facilities

Pros:

• "Great place to try new drinks at a cheap price."
• "This is a wonderful friendly pub and always has a very good selection of real ales and other drinks as well."
• "Always a great place to visit. Friendly atmosphere, be it early for breakfast, to stop in for bottomless cups of coffee/hot chocolate/mocha ect or meet up with mates and enjoy lunch/tea !!!"
• "One of the better Whetherspoons I’ve experienced. A great atmosphere, with great staff, great food, and great prices."
• "A lot bigger than it looks from outside, one of the nicer wetherspoons pubs I've been in."
• "A busy and popular Wetherspoons with the usual food and drinks. The space is interesting; different areas have a different feel to them"
• "A little gem in the great small town of Cleckheaton, it's much larger than you may think viewing from the outside."

Cons:

• "if you're sat upstairs and you want a coffee or to get some condiments then you have to walk downstairs to the other side of the bar"
• "But it is not a place I will return to with my family, as there is a drunken man that stands and shouts abuse and obsenities at the television and anyone that asks him to be quiet."
• "Not impressed with the clientele that we're in there tonight (19/02/19)throwing drinks over each other calling names threatening behaviour and generally being roudy"
• "no one was clearing the tables..many customers we witnessed looking round and leaving"
• "Much colder upstairs than down but a nice place to get away from the main bar and seating areas."
• "It was freezing. There was a right draft blowing through."
• "the disabled toilet never smells very fresh"