Zizzi - Liverpool Speke Reviews Summary

Food Quality

Pros:

• "The food here is super delicious and tasty. Particularly, I love the pizza."
• "Excellent service yesterday. The food was exceptional, each dish served piping hot and exactly as described on the menu."
• "Food - The food served in this restaurant looks pretty good and same for the taste."
• "Food was delicious, freshly made and served piping hot, we ate far too much but came away happy."
• "The food when it did arrive was actually nice but the restaurant experience was awful."
• "Standard Zizzi fare. The food was cooked well and presented well. It tasted delicious."
• "Very Tasty food, Liverpool town centre stuff very helpful, lovely atmosphere, clean and amazing cocktails!"
• "Amazing food at reasonable prices. Very friendly staff and excellent service."

Cons:

• "The starters were substandard at best, and the tiramisu was so bland, it tasted like it was made from a packet."
• "The food was very bland, the chicken tough and few toppings on a small pizza."
• "1 out of the 3 meals we had was ok. We sent one meal back as it was too spicy."
• "My main was pretty awful! The chicken was like hard rubber in texture, and really hard to cut.... it just wasn't good at all."
• "The food was slow and absolutely garbage... the rustica pizza was like eating slate with no flavour."
• "The food was slow, starters were cold (place was empty!!)"
• "Food tasteless... and over priced. White wine was warm."
• "If you want to wait an hour for over priced, bland, unimaginative food then come to Zizzi at Speke retail park."

Service

Pros:

• "The staff here are its jewel, can't rate them highly enough. My partner had a funny turn but the waitress came over concerned."
• "Excellent service yesterday. Was met by a young lady who showed us to our table, she was cheerful and good fast accurate service."
• "We go here regularly as a family of 4. Astley and her team are absolutely wonderful!"
• "It was busy tonight for a Monday and the only member of staff apart from the chefs was Ashley. Her colleagues had phoned in sick leaving her to take orders serve food and mix drinks. Ashley was amazing polite smiling and funny."
• "Nice to be greeted by Astly friendly waitress rather than having to use an app like other nearby places."
• "The staff we very polite informative and helpful. We never felt rushed and had brilliant relaxing afternoon."
• "Our Waiter John was fantastic. Great service, very friendly and attentive."
• "We visited last Sunday with our daughter and two granddaughters one of whom is a baby the staff were amazing and went above and beyond and made our visit so enjoyable."

Cons:

• "Service was absolutely utterly abysmal. My wife has an allergy and not a single member of staff would approach our table."
• "Decent food but extremely slow service from start to end. Waited half hour for starter, further half hour for main."
• "Staff were slow and not very helpful. We’re there for over an hour and a half, 30 minutes waiting for order to be taken."
• "After 20 minutes of waiting for our drinks, we had to ask the waitress where they were."
• "Waited 20 minutes to even get a drink. I then had to call a member of staff to order our food after another 20 minutes."
• "Service was dire, waited a while to be seated even though we had booked."
• "Shown to our table, menus given out, waited for 25 minutes for someone to take our order and noone did so walked out."
• "We waited 50 minutes to even get our speciality, shared garlic bread, £7, with barely there topping."

Value for Money

Pros:

• "The meal deal was excellent value for money but more importantly to us was the staff."
• "Food was amazing, the garlic bread is lovely😊 our food arrived together and was nice and hot, reasonably priced."
• "Great choice of food. The soft drinks are quite pricey and are quite small as they are 330ml bottles/cans. The food is reasonably priced."
• "Amazing food at reasonable prices. Very friendly staff and excellent service."

Cons:

• "The food was very bland, the chicken tough and few toppings on a small pizza. At £16 for a small pizza it was ridiculous overpriced."
• "Slightly annoyed at £150 for 5 people to eat and only one alcoholic drink brought and 3 desserts. Not great value for money."
• "Went yesterday for the 1st time we had lasagna And meatballs both very small portions (like kids portions) we also orded potatoes and sweet potatoes fries there was about 7 chips and not all of them were cooked properly! Drinks are very expensive!!"
• "Food tasteless... and over priced. White wine was warm... 1st visit a couple of months ago and food was not great thought we give it another go .... will not be going again ... waitress was lovely but dont think she was surprised when said the food was awful ... was still given a bill for it all ! We paid and left"