Mugshot Restaurants Bristol Reviews Summary

Food Quality

Pros:

• "The menu offering is incredible & only the top choice of meats!"
• "The quality of the meat (I went for the special) was very good - it actually tasted of something."
• "The food was incredible, the sides and steaks both phenomenal."
• "We had a sharing porterhouse (T-bone) and it was delicious."
• "Quality meat (tender and tasty), original and well cooked sides."
• "Absolutely fantastic! Any meat lovers have to try!"
• "The steaks were exceptional, and came with sides which were delicious."
• "The steak is always lovely. Love the butters and sauce it comes with!!"

Cons:

• "Unfortunately, the food was an entirely different story. The four ribeye steaks themselves were tasteless and under-cooked."
• "The food was pricey and cooking the steaks on the stone was a bit of a novelty and not much fun."
• "The premises itself and service was excellent. Unfortunately, the food was an entirely different story."
• "Had venison steak... It didnt have much flavour either, was expecting a deeper gamey flavour."
• "But the food clearly lacking flavour and quality. The cut of meat was poor."
• "The food was ok. Not to the high quality i expected. £5.50 for 8 chips."
• "If you know about steak please don't go here and waste your hard earned money as they seem happy to charge £30 for a dry, bland bit of rubber!!"
• "It is best to book a table as it was busy. Very reasonable prices, definitely worth going."

Service

Pros:

• "The drinks were fantastic, wine parings delicious & even better was their service of not just looking after us."
• "The service was great 👍 service charge is a bit pricey though."
• "The service on the day was good. The girl serving us was really sweet."
• "The staff is very patient in explaining the menu and showing how to use the hot stone to prepare your steak."
• "The service was faultless! (I'm from America so my standards of service are very high.)"
• "An incredible lunch! The menu offering is incredible & only the top choice of meats!"
• "After all that, I would give a special mention to the service, which was doing perfectly and carefully."
• "Staff are really welcoming and friendly. Service was second to non."

Cons:

• "When it arrived, it looked great, and we were shown the hot plate... meaning we were sat there for a good 20 mins before we called the bar tender over to get the new stone."
• "We arrived before time and were sat down, orders taken... The server then came over and says sorry your out of time. You need to leave the table."
• "We were told that when the hot plate cools, they will refresh it, we called for it to be replaced and the server acknowledged this, but then went onto seat 4 new arrivals."
• "The only downer was that from the moment we first booked, throughout our meal, and right up to the moment we paid and left, we were reminded in every interaction that they needed the table back at 8:30pm."
• "I requested something for a birthday through email and was never done. Happens."
• "It does get a little hot downstairs especially with all the table top cooking going on."
• "The waiter said they turned it off 10 minute ago. Why on earth would you turn it off when the place smelt like the inside of a cooked cow? Clearly he was covering up."
• "The whole experience was more of an event with the hot stones, a little quirky but a great icebreaker/talking point."

Ambiance and Atmosphere

Pros:

• "A unique place with an entertainment in the form of cooking your own meat on hot stones at the table."
• "The decor in the restaurant is lovely. It felt very warm and inviting."
• "The environment is really nice, good for family party and dating. The music is very chill and joyful!"
• "Really nice food although a little novel with the hot stones for steak."
• "The atmosphere and setting is brilliant, the food amazing."
• "The whole place is relaxed, and friendly, with an unpretentious and professional feel."
• "The interior decor is out of this world. It is exactly as described by some local reports."
• "The atmosphere was lovely. Our waiter was great and went through the options available."

Cons:

• "The whole experience was more of an event with the hot stones, a little quirky but a great icebreaker/talking point."
• "It felt like I spent the night in a steak Frying pan."
• "But next time I'll request upstairs. Food worth every penny 👌👍"
• "I particularly enjoyed the London Stock Exchange Official Intelligence- they will certainly be able influencing my investing decisions over the coming quarter."
• "They didn't charge us for it but tbh I wouldn't have expected them to, it was lacking in flavour and taste."
• "What detracted from the experience was the complete lack of any air conditioning. It felt like I spent the night in a steak Frying pan."
• "There was a tuna and veggie option and other meal choices too including pizzas."
• "I particularly enjoyed the London Stock Exchange Official Intelligence- they will certainly be able influencing my investing decisions over the coming quarter."