Aqua Portishead Reviews Summary

Service

Pros:

• "The service was excellent. Our waitress was very good and efficient - no problem with service."
• "The staff really make it a great place to eat! They are so attentive and are all so happy to help."
• "Service was great as the guy serving us was friendly, efficient and polite. He seemed really happy to be at work and was happy to make suggestions as well."
• "The servers were all very nice and accommodating."
• "Service was great and amazing value for money."
• "The service has always been polite, friendly and efficient."
• "Our host Ben and server Shem were amazing. We were greeted with such warmth followed by a very attentive Shem waiting on us, he was above and beyond and met our needs."

Cons:

• "Throughout our entire meal we were not offered a second drink and despite attempts we could not get any attention to order a drink."
• "Slow service. Had to remind the waiter about our olives (waiting over 30mins for something that doesn’t even need cooking)."
• "We were then left and not asked if we wanted any drinks for 25 mins."
• "Poor service. We ordered a starter and main. The starter came out quickly but after waiting 50 minutes for the main to arrive, we decided to pay for what we'd had and leave."
• "Unfortunately they were short staffed and the service was very, very slow and the food was lukewarm."
• "We realised we had been overlooked when folk after us were served before us."
• "Great food, but very very slow service."

Food Quality

Pros:

• "Meal was very good could have been warmer but it was good."
• "Food was top notch and I ended up eating too much!"
• "The food was served quickly and was delicious, especially the desserts."
• "The food was superb, best we've had in a long while."
• "All three courses were well presented and delicious. Completely faultless."
• "The food was spectacular and we had a fantastic evening."
• "The food was beautifully presented, and the flavours were rich and harmonious."

Cons:

• "The vegetarian wellington was chopped up tiny pieces of veg wrapped in pastry that was tasteless and dry."
• "Chicken was hard, portions were small & potatoes cold."
• "Paid £15 for a sharing platter that consisted of a bowl of olives, 4 slices of salami and ham, and 2 bits of bread."
• "Our next set of food was nice and hot, but some of it was burnt."
• "I had a chicken pasta dish which barely had any chicken in it."
• "The pizza was pale and soggy, lacking seasoning, and the chips certainly not triple cooked as the menu described."
• "Food: Edible, but not great (cheese on a pizza was not fully melted, crispy pork belly as crispy as insoles)."

Ambiance

Pros:

• "lovely atmosphere."
• "It has a good ambiance and feels like a high end restaurant but charging realistic prices."
• "Nice atmosphere and location."
• "Lovely location and ambience."
• "The atmosphere was beautiful."
• "Lovely bar/restaurant. We sat in the covered, outside area known as the terrace with the heaters on and it was perfect."
• "The staff are impeccable. Attentive and welcoming and make you feel that you are the only customer in the restaurant."

Cons:

• "Unfortunately for us, it was half term and the restaurant was noisy."
• "Constant thumping music."
• "The only problem for me was parking."
• "The problem for us was the noise, almost impossible to hear yourself think let alone have a conversation."
• "The music was a little loud."
• "Not a great ambience experience when you're seated behind an adult couple who believe it's fine to let their young children screech and squeal loudly, shout and stand all over the chairs."
• "The neighborhood had a lot of small coffee shops so it was nice to be able to eat at a nice restaurant with a view of the port."

Value for Money

Pros:

• "Complementary olives and toothpicks made up for the smaller portion servings."
• "A great place to spend a long lunch boozy people watching."
• "Highly recommend this place."
• "I went for the special offer to get three courses for £13."
• "Very good early bird offer for £12 for 2 courses."
• "The food was outstanding (highly recommend the truffle soup & chicken supreme)."
• "Amazing Sunday roast. Beef was perfectly cooked."

Cons:

• "Shocking!! - Christmas meal for 20 people last night and we were sat outside, absolutely freezing despite most of us dining with coats and hats on."
• "Paid £15 for a sharing platter that consisted of a bowl of olives, 4 slices of salami and ham, and 2 bits of bread."
• "It seems rather expensive for what it is, a bowl of pasta and a sauce at around £14!"
• "At £12 I definitely wouldn't be ordering that next time."
• "When the £15 pizza arrived it was basically a margarita pizza with 3 bits of chorizo and approx 3 mushrooms and 5 very small peppers."
• "The £15 burger was a £9 burger and other meals (bar the steak) were not priced that well. Paying for venue not the food."
• "Sadly the food was awful & SO over-priced."