Mala Indian Kitchen & Bar Reviews Summary

Atmosphere and Location

Pros:

• "Excellent friendly service, great chilled atmosphere on a warm day looking across the Thames at the City beyond."
• "The restaurant has ample of parking space right below the restaurant at Canary Wharf Riverside Carpark with a 2 minute walk to the restaurant."
• "We sat outside, which was quiet (I suspect busier during the week with the Canary Wharf work crowd) but more people dined inside."
• "The stunning restaurant contains two floors of seating with minimal, spacious decor and overlooks the gorgeous views of the river."
• "Visited here with family for dinner over the weekend. Nice atmosphere and great location."

Cons:

• "We booked a place in advance but were a bit late. They decided to give our table to someone else. We had to sit outside."
• "Visited as treat for birthday celebration and had excellent experience. However, service was poor and abrupt which didn't make it a pleasant experience."
• "This place came highly recommended so my partner and I were really looking forward to it. Unfortunately, it was a huge disappointment."
• "We were seated upstairs in a half empty restaurant under air conditioning that didn't work. It was like sitting in a sauna."

Food Quality and Taste

Pros:

• "Each dish was superb and faultless because it had the right combination of flavour, spice & creaminess."
• "The king prawns are to die for and the lamb shank was buttery soft."
• "The food was very authentic and extremely delicious."
• "The malabai king prawn curry, lamb birayni, garlic naan, dhaal curry & chicken korma were all exceptional."
• "The garlic nan bread is amazing. Very big portions and great value for what you pay."

Cons:

• "Overpriced Food. Lacking in flavour and Punjabi Authenticity."
• "Lamb Chops full of fat that's not even been cooked down with hardly no meat on there."
• "Serving oily curries and naans saturated with butter is sending your Customers to an early heart attack."
• "We ordered chicken and dal makhni today. There was only OIL in the container than the actual curry."
• "The saag was the worst either of us had ever tried. It tasted like a curry ruined by burned spices."

Service and Staff

Pros:

• "Staff were amazing- very attentive, friendly & accommodating. We went for the 2-course lunch menu."
• "Really impressed with the meal there, the food the ambience everything is on point."
• "The staff and experience was amazing 10/10. Highly recommend to visit and try something you've never eaten before."
• "They also have a very good bar run by friendly and professional bartenders, Fabio in particular made some great cocktails."
• "The waiting staff are warm and willing to answer all my questions about the food."

Cons:

• "Service is the worst I’ve tolerated in this vicinity. Waiting 15 minutes for a drink is not good enough."
• "The staff was nice but everything else was terrible. The prices are extremely expensive."
• "The only good thing about this place is location and view. Interior is also lovely. Unfortunately the service was a BIG let down."
• "The service from this stage onwards was very poor: the staff were disorganised, with orders being taken late, arriving late, and often bringing the wrong orders to tables."
• "We went for a family meal- served in the upper tier by Anit, brilliant personal service. The food is top notch."