The White Hart Reviews Summary

Service

Pros:

• "Summer, was very accommodating and looked after us all night."
• "The atmosphere in the pub and our fantastic server Rebecca!"
• "Rebecca looked after us from start to finish & we’ll be back again very soon!"
• "Our server was so helpful, polite and attentive."
• "Service from all of the team was impeccable."
• "Service is subtle and efficient without being intrusive and always delivered with a smile."
• "Service was exceptional."

Cons:

• "Terrible slow service. Waited 45 mins for a burger."
• "Very slow service waited over 1hr for food & stir fry beef salad was very poor."
• "Very slow haphazard service. No designated server."
• "After having a table booked at 7pm for my mum's birthday, we waited 10 minutes to be seated and a further 15 minutes to get a drinks order in."
• "Service was incredibly slow... from sitting down to receiving our food was about an hour."
• "Service was horrific. 30 minutes for our drinks order, 60 minutes for starters a further 30 for our mains which were partially correct."
• "Poor service. Had to ask 3 times for a menu then had to ask when food being served."

Food Quality

Pros:

• "The food was fantastic, fresh, home cooked and really tasty."
• "The garlic pizza bread is always a favourite of ours, and today's was especially great."
• "Had the festive Christmas lunch, it was fab! Really well cooked, great choices & service was friendly and fast."
• "Very enjoyable Sunday lunch, well presented and very tasty beef and pork."
• "The food was a step up from what it used to be, and all dishes were delicious."
• "All mains were very good, tasty and good value."
• "Food was beautifully presented and absolutely delicious - wide variety of options, too."

Cons:

• "The food was diabolical… not often I've eaten out had this level of quality, really poor."
• "We all ordered 3 different main courses, and were very disappointed as all three of the meals were very very bland and over cooked."
• "The so-called crackling on the pork was like rubber off the bottom of a pair of slippers."
• "Beef was tough, crackling I could have put a window through with and the veg was cold."
• "The nut roast was very soggy, more soggy than mashed potato."
• "When starters arrived it wasn't what was advertised, drinks were wrong. The mains were utterly disgusting."
• "The food is poorly presented (cold, over cooked and lacks quality)."

Atmosphere & Ambience

Pros:

• "This place is on another level. Right from walking in you feel welcome from the lovely staff to the roaring fire."
• "Ambience lovely and relaxed."
• "Fantastic pub, lovely food, great atmosphere."
• "It's an attractive pub."
• "The friendly service, the log fire, tea lights, cushioned soft leather seating and the festive Christmas trees all provided the warmth and ambience of a cosy country cottage."
• "The atmosphere was lovely and not over busy."
• "It's a very nice pleasant atmosphere."

Cons:

• "It was really hot inside despite the weather outside being quite cool."
• "The restaurant was very cold. We were seated in a corner away from the fire by the window which is only single glazed and very draughty."
• "Staff were polite but the place was dead. Not the place it used to be."
• "Food looked great. BUT where's the Pub? Currently purely a restaurant....it could do with an area for casual cosy drinks, as its a bit awkward and uninviting currently."
• "It was disappointing, the pub looks nice but there was no atmosphere and most of the tables were reserved with no-one sat at them."
• "Sorry but it was very loud and the noise made it difficult to have a conversation at our table."
• "There was a fire at this place around Xmas 2016. Now the food is poor, the decor tasteless and not worth the money."

Value for Money

Pros:

• "All mains were very good, tasty and good value."
• "Our meal for 2 came in under £70 and we felt it represented good value for money."
• "We had two mains, sides, drinks, coffees and desserts all exceptional and we were surprised the bill was so low. Absolute value."
• "Some of the best food in the area. Consistently good and a good variety of dishes."
• "Pub that serves better than most pub grub, better than many expensive restaurants, good menu, good variety, reasonably priced."
• "The food is fantastic with great portion sizes too."
• "The quality of the food was much better than average."

Cons:

• "Food was nice but not worth the price."
• "Tries it's best to be classy and upmarket but sadly falls short. Overpriced food."
• "Nice food 😋 but very expensive, meal for 2 people was 87 £ for starters and main and 2 drinks."
• "Especially considering the prices."
• "Slightly over priced soft drinks."
• "The desert portions here are tiny, and vastly overpriced."
• "The food eventually was nice but overpriced."