Address: Coughton, Alcester, B49 5HX, United Kingdom
Phone: +441789766366
Rating: 4.4
based on 154 reviews.
Accommodation
Pros:
"Very clean and well presented hotel rooms."
"Lovely clean and well equipped bedrooms which are good value and included a great cooked breakfast."
"The quality of the room was very high: large, comfortable beds, roomy en suite, spotlessly clean and very comfortable."
"Stayed here for one night on the way from the Midlands to Cornwall. We had a family room which was huge, spotlessly clean and super comfy."
"Lovely clean comfortable bedroom with very very comfortable very large bed."
"The room was cozy, well-furnished and immaculately clean with a lovely view across the rolling fields."
"The room was excellent value King size bed was very comfy had a great night sleep."
Cons:
"Our room faced the road so we did have some road noise to cope with, and the outside lights illuminated our room all night despite the thick curtains."
"Only downside, room was quite noisy from kitchen extractor fan while kitchen was open."
"Booked in for 4 nights, we could only stay 1 night because the traffic sound upset our nerves."
"No ground floor rooms so there is quite a climb up stairs to the rooms and there is NO lift so not very disability friendly."
"Rooms were ok even though it's on a main A road so there's quite a lot of traffic noise."
"Room a little on the small side but spotless and nicely decorated."
Food Quality
Pros:
"Food very very nice ... Plenty of meat on the roast dinners and loads of choice for a Sunday menu."
"The food is always excellent; there's plenty of choice (but not too much) and it's always well-presented and hot."
"Both were very tasty - the cheesecake was of a good substance, it seemed to actually be made from cream cheese for a change, and the biscuit base had just the right amount of crunch."
"The food was piping hot and good quality."
"Food is cooked to a high standard and well presented."
"The food was delicious. The prawn and calamari stater were amazing."
"Food was good quality and generous."
Cons:
"Sunday lunchtime, roast potatoes were leathery nothing like a roast potato."
"The stuffed breast of lamb was disgusting and inedible!! It was solid fat!!"
"The food was seriously below standard. The first course was unrecognisable."
"The Sunday roasts didn't live up to the reviews. Meats were ok but the roasties and vege were all undercooked."
"Chicken burger so over cooked it was black, brioche buns toasted so much they were rock hard and triple cooked chips that were barely cooked once."
"Vegetarian roast was bland and the gravy literally tasted like herby dish water."
"My streak was like boot leather, fat and gristle, unable to eat it."
Service
Pros:
"Very pleasant staff explained all we needed to know."
"Staff very friendly and helpful."
"The waiting staff and bar staff are pleasant and helpful."
"The staff were extremely friendly and attentive, very handy for Stratford too."
"Staff were friendly."
"Great service, very friendly and attentive but not at all pushy."
"The staff organised a table before our allotted time so that we could be seated. Friendly staff, wonderful service and amazing fresh delicious food."