Portland Reviews Summary

Service

Pros:

• "The staff were welcoming, friendly and super knowledgeable on the menu making the whole experience a 10/10."
• "Our waiter Tom was fantastic, great at his job, great personality and an ever present smile."
• "Service staff (a lovely young lady from Glasgow) - warm, friendly, and on point throughout."
• "Staff were also really sweet and attentive."
• "Service was very good."
• "The team is extremely friendly and attentive."
• "Staff very efficient and friendly as well."

Cons:

• "The wine pairing was a little disappointing."
• "After we paid, she even brought our jackets and asked us to leave."
• "We got a hair in the food, but the service was too busy so we didn’t bother to say anything."
• "First of all, the service is bad. We need to pour wine by ourselves as no one came to serve us."
• "We felt a little rushed and felt that the staff were under a lot of pressure time-wise."
• "However the only thing I had issue was the bit of service - we had reservations of 4 people but 5 came as we forgot to change our reservations."
• "They didn’t clean the table after everyone finished the last course."

Food Quality

Pros:

• "The food is innovative, creative and tastes amazing."
• "The food was really lovely and actually more than enough for two."
• "The à la carte menu was superb."
• "The food was absolutely divine."
• "Food was absolutely delicious, beautifully presented, and the flavours were just perfect."
• "The quality of the food was superb."
• "Every dish was tasty."

Cons:

• "In addition, the dishes were very salty."
• "The food was not worthy of a Michelin star."
• "It's marginally better than roast dinners at home."
• "The food was extremely salty, maybe someone in the kitchen accidentally dropped too much salt in?"
• "The food is a little below par."
• "With one exception the tasting menu was full of unappealing flavors, stringy vegetables that were next to impossible to cut through, and poorly cooked fish."
• "The food was average, my main was served on a chipped plate."

Atmosphere

Pros:

• "A great London restaurant that manages to be both sophisticated and relaxed at the same time."
• "Cozy atmosphere, extremely nice and knowledgeable waiters."
• "The atmosphere was less tight than other Michelins - and we liked it a lot."
• "Splendid, comfortable space. Warm, welcoming service."
• "The vibe of the place is lovely - relaxed but sophisticated."
• "Atmosphere was great, relaxed and cozy."
• "The atmosphere was much more chilled than most fine dining places."

Cons:

• "Saw quite a few people coming in to eat alone whilst staring at their phone, which took away from the atmosphere."
• "The room is unimpressive, the chairs are uncomfortable, the general appearance is that of a middle-management works canteen."
• "An evening becomes less enjoyable when there is a big ticking clock in the atmosphere."
• "Has the feel of a busy diner rather than a high end restaurant, which is cool if that’s what you’re after."
• "The cumin infused cauliflower seemed like a work of art but after trying it was actually quite plain."
• "We were rushed to choose from the menu when we first came in and I also felt that we were pushed to order more wine constantly."
• "Only reason for the 4 star was the atmosphere created by quite fast moving staff."

Value

Pros:

• "Tasting menu is very good value considering the quality."
• "A 3 course lunch service is £49 and should be a role model for similar restaurants across London."
• "Then £45 for a three course lunch, which is ridiculous value - how do they do it?"
• "The price/ value ratio is unbeatable for a Michelin star restaurant."
• "And £45 lunch deal is very reasonable."
• "For a Michelin starred restaurant the atmosphere was ‘casual’ and I thought it was excellent value."
• "One of the best value for money Michelin-starred restaurants in London for sure, especially for lunch."

Cons:

• "Conclusion: price wise this is over rated."
• "100£/person for the 3 course meal, with a cocktail and a bottle of wine shared by 4 people."
• "For £56 [not including wine or service], I would have liked to have left feeling full."
• "Given the overall cost (more than £400) i was very unimpressed with the service."
• "Avoid the beer would be my only advice. Wasn't great and for a sub 3% strength beer charging over a fiver for a bottle is also not on."
• "The menu is pretentious and exorbitantly priced."
• "The sides (£7-8 each) of potatoes (salty) and kale were very average and not worth getting."