Kitchen W8 Reviews Summary

Service

Pros:

• "Service is attentive and well mannered."
• "The staff were warm friendly and attentive."
• "The service was very good, always with a smile."
• "Service was friendly and attentive as well."
• "Exceptional service for our table of 7."
• "Absolutely delightful. The food, service, and ambience were impeccable."
• "The staff was considerably knowledgeable and friendly from start to finish."

Cons:

• "Service...might as well just get it myself. Service personal...not up to standard."
• "Very, very slow service at lunch."
• "The staff were polite but kept denying there was anything wrong with the wait."
• "Some staffs weren't very friendly."
• "We had to ask multiple times for different things (drinks order, bread, AC level) and twice our orders came out wrong, including the wine."
• "The service pretty slow no eye contact from the staff so we had to wait a long time until someone came and took order."
• "...but the service needs serious work."

Food

Pros:

• "The food here is extremely well worth the money given the level of cooking offered."
• "The dishes are wonderfully done, with seasonal ingredients that mean you never get bored."
• "The food was perfectly cooked and presented and the wines paired perfectly."
• "The signature dish is the Cornish Mackarel with Eel, but I’ve never had a dish where i felt disappointed."
• "The food was exceptional."
• "Every dish was excellent and had so many layers of flavours."
• "The food is inventive and the flavors paired extremely well."

Cons:

• "Food is pretty good but not very filling."
• "The food was nice but not extraordinary."
• "The menu was not particularly inspiring and the execution was just ok."
• "While the food was very good, but not mind-blowing considering the high prices."
• "The food good but hardly amazing."
• "The pork cheeks were not that tender and the fish was cooked pretty much in Chinese style."
• "The food was not in the Michelin star level very normal and bland looked good but no proper flavour."

Ambience

Pros:

• "I liked the interior, especially the drawings of the birds on the branches. It added a really calm and relaxing atmosphere."
• "Service was impeccable, the food a taste sensation and the overall experience truly delightful."
• "The room was understated and elegant."
• "Decor is understated and calming."
• "The restaurant has a relaxed atmosphere."
• "Stepping into the restaurant, one is immediately struck by its understated elegance."
• "Unlike many very noisy restaurants, the acoustics are beautiful."

Cons:

• "The air-conditioning, it wasn't a very warm day but it was too hot inside."
• "The ambience is lacking. It could do with some music or something."
• "The absence of background music rendered an almost reverential silence."
• "Atmosphere wise, I found it a bit basic, considering the kind of offer, the look and feel doesn't particularly shout exclusivity or high end."
• "Atmosphere was too dense, thick for no apparently reason, no.music is allowed."
• "The floor shook, there was a constant sensation of tumble and tremor...which made us feel very nauseated."
• "The setting is alright."

Value

Pros:

• "Highly recommended and great value for its service and quality!"
• "The menu with wine pairing was £340 for two persons, which I think is fair."
• "Paid total of 95£ for the set lunch, for two."
• "The set menu is definitely worth it, and offers a great way to experience this lovely spot."
• "The lunch menu is superb value below £50 and the tasting menu is one of the only Michelin starred menus still under £100 in 2022."
• "And very reasonable prices for a 1 Michelin star restaurant."
• "For this quality very, very good value - especially for London."

Cons:

• "What was annoying is that they added a 15% service charge that was being put on, which was £51 and it was an awkward moment to ask the staff to take it off."
• "Overpriced for what it is."
• "Do be aware - they charge a “charity” fee that they donate. I absolutely hate this as they charge customers and then get the tax benefits."
• "Thought my drink was a bit pricey, they charged me £13 for an aperol soda."
• "The food itself was ok but surely wasn't Worth a Michelin star."
• "Where things were a let down was the food all three dishes we had were bland and forgettable and certainly not worthy of their price."
• "Overall there are Far better Michelin starred restaurants in London offering superior food at a cheaper price."