The Magic of Life Butterfly House Reviews Summary

Staff and Service

Pros:

• "The staff were knowledgeable and passionate about the creatures."
• "Fantastic place with a very friendly team, who were very knowledgeable."
• "The staff really know about the animals and friendly service."
• "The staff at the Butterfly House couldn't have been more accommodating."
• "The butterflies are just so beautiful and the staff were so welcoming and so happy to share their knowledge which was wonderful."
• "The staff are all friendly and helpful, the first time we went there were two lovely ladies working the front desk we had a great conversation with and the second time the owner was present who was showing that giving the great level of customer experience, starts at the top."
• "The staff are so knowledgeable and interesting."

Cons:

• "Disappointing that the café was closed too."
• "Drove to the place to find the cafe was shut without any notice."
• "The toilets were closed and there was loads of dirty staff moving stuff about in wheelbarrow."
• "It's not exactly a large enough place to share with 35 school children."
• "The whole place is looking very tired and could do with a refresh."
• "It's to small far to hot and extremely humid beyond what is necessary for the butterflies."
• "Not all children enjoy the butterflies flying by them & I did see a family arrive with a young child who immediately wanted to leave."

Value and Pricing

Pros:

• "I think the price is fair considering you can stay as long as you want."
• "It's £9.00 to get in and well worth it."
• "Fairly priced on the tickets, considering the amount of work that it needs."
• "Seems expensive but taking into consideration the variety, life span and costs to keep them it really isn't."
• "For a very modest entry fee you get to stand and walk amongst some of the most beautiful butterflies from around the world."
• "Price £29 for 3 adults and a 1 year old. That is more than reasonable for the upkeep of the place."
• "The cost of entry seems to be an issue in some reviews, but when you realise how much it costs to run the butterfly house the price is very reasonable."

Cons:

• "It's pretty good but a bit pricey. It cost £8 for a small room and while there's a few species to see and good photos to take I just can't justify that price for it."
• "It's a bit pricey to get in £28 for 3 of us."
• "Cost us 28 quid to spend ten minutes in a muddy little greenhouse."
• "Absolute waste of money."
• "This attraction was hard to locate and expensive for a family of 4 when there is realistically only 1.5 hours worth of value."
• "Expensive for what it is, even though I know it takes a lot of upkeep."
• "The venue was a lot smaller than I expected and the price of entry was expensive for what it was."

Facility and Location

Pros:

• "Parking is free."
• "Tiny place with tens of beautiful butterflies flying around your head and sitting on the leaves."
• "Free parking next door and set in the most beautiful location."
• "The diversity of butterfly's and plants is breath taking."
• "Been wanting to go here for ages, and finally went for my 21st. As well as the Butterfly house being amazing itself, the location is prime as you could spend forever walking along the lake mesmerised by the scenery."
• "Set in a very scenic location next to a reservoir, there is other places to sit and picnic next to the river."
• "In a beautiful setting and a nice little cafe and exhibition next door at the hydro power station."

Cons:

• "The shop area is a little small, but that can't be helped."
• "However just too small not enough space to get around to socially distance."
• "The garden was lovely however we didn't get to go inside as we hadn't booked, there was nothing on the website to suggest this was necessary."
• "We visited expecting a lot more! In the middle of nowhere!! £15 to get in for a 10 min stay. Not a lot of butterflies, a few caterpillars, a tarantula, a beetle & an African millipede."
• "The place is very very tiny, and on weekend when visited, there was a lot of people inside."
• "Slightly disappointed at the size of the place, if you have 2 or more families going in, it will seem a bit cramped."
• "Tiny butterfly house where it was impossible to socially distance and the only loo available was a disgusting stinky portaloo."