Address: Llywernog, Ponterwyd, Aberystwyth, SY23 3AB, United Kingdom
Phone: +441970890620
Rating: 4.4
based on 157 reviews.
Facilities
Pros:
"There is car parking, toilets, cafe and gift shop on site."
"So many nice things in the gift shop could have brought it all."
"The cafe served a range of light bites and the gift shop had a good selection of items to purchase as mementos."
"The cafe is nice with a wide selection of sandwiches cakes and light meals."
"Food in cafe was delicious and reasonable too."
"Good gift shop & cafe."
"You can stop and buy something at the very satisfactory gift shop which sells anything from gem bugs to game of thrones merchandise."
Cons:
"The place looked tired and worn out."
"The staff where friendly in the shop/reception but it seems very run down, and the leaflets in the shop where dated 2019."
"Shocking for the price. Food looked and tasted like it had been there for days."
"It's all rubbish and over priced."
"The site just seemed to be ran down. All the 'attractions' were old and often blue roped off."
"Was expecting more in the gift shop, ie like silver jewellery or tin jewellery, postcards of the site, but all it was, was teddy bears kind of, dragons, and a cafe."
"The shop was full of very overpriced items, of which one broke on the way home."
Staff & Guides
Pros:
"From the welcome to the exit the staff were so warm and friendly."
"Staff are always lovely, the coffee is consistently good, we travel through regularly and this is our preferred place to stop."
"Staff extremely friendly."
"The staff there are brilliant, the elf really involved the children."
"Staff were lovely in all areas; very helpful and informative about the history of the mine and the character play really adds to the visit."
"The staff were amazing too especially the elf, she is an asset to the company, you could tell she really enjoys her job."
"The staff are very friendly, helpful and accommodating helping accommodate visitors onto different tours and changing tour times where appropriate for visitors to suit their needs."
Cons:
"Person who was doing our tour bored my 6 & 9 yo to death....too much information for such young kids...not worth money."
"Our guide was abrupt, had little to no knowledge.. shame but disappointed 😕."
"The guide did not involve the children in her talk, nor any of the adults."
"Visited today with two ten year old and one 11 year old boy. We did the miner's tour. The guide did not involve the children in her talk, nor any of the adults."
"Person who was doing our tour bored my 6 & 9 yo to death....too much information for such young kids...not worth money."
Tours & Activities
Pros:
"They also have escape and puzzle rooms if you're up for a real brain challenge."
"Fantastic place. Went on a little tour led by an 'elf' and had to solve a few riddles, ended in a little mine/cave to see a baby dragon."
"The dragon hunt (can you find grotty the dragon)."
"Loved it! We did the spooky Black Chasm tour with our guide Peter, he was excellent!"
"The Black Chasm Tour was very good but a bit child-like in places considering it's recommended for age 10+."
"The tour was led by Findell who was very friendly, fun and had the patience of a Saint whilst dealing with our chatterbox daughter."
"The tour guide was amazing, lots of fun and encouraged the kids to get involved."
Cons:
"Not much else to do and see tho."
"This is a bit pricey for what you pay."
"We booked two activities... however I didn't realise both would be across the same cave. So little disappointed."
"All the children in the group were bored and uninterested."
"Apart from a peruse around not much else to do. Good if its raining out."
"This attraction could be so much better.... the idea was good, but poorly executed."
"Otherwise it could possibly pricey for families, as there isn't a great deal in there."
Value & Experience
Pros:
"In the middle of nowhere, with no signage to know you're going the right way you find this little Gem."
"Would definitely recommend a day out here."
"Would recommend a visit here it will make you appreciate the life you have, no matter hard you think life is now."
"Highly recommended, there's lots of things to see, do and learn about life as a Lead miner."
"We had a great time and will definitely go back again."
"Absolutely amazing place, really friendly people, very navigable."
"A great experience. And good value. For the money."
Cons:
"The place looked tired and worn out."
"This wasn’t great for me, there were 4 people in and out the kitchen area.... non washing their hands."
"It was just silly names and a woman with elf ears on."
"Can't understand the good reviews tbh, did the black chasm with a large group and thought it was pretty lame!"
"Waste of money if I'm honest."
"DO NOT WASTE YOUR MONEY!!! My husband and I took our two grandsons aged 7 and 4 it cost £60.80 and was not worth it."
"Please avoid like the plague... what was i paying for..?"