Vale of Rheidol Railway Reviews Summary

Experience & Service

Pros:

• "The staff were helpful and cheerful."
• "Great experience this review is more of a warning. We arrived at the Devils Falls train was not to busy we decided to have something to eat (good food btw) there is no warning that the train is leaving no one shouting 'all aboard' no whistle."
• "What an experience, very good service, and the steam train carriages were comfortable and clean."
• "Great customer service & I am definitely going to make the effort to make a return visit."
• "Staff are great very helpful and gave good information."
• "The staff are friendly and welcoming."
• "Staff are very friendly and helpful my sister has mobility issues they went and got her a extra step to help her in and out of carriages it really helped her enjoy her day."

Cons:

• "Chaos to board the train in Aberystwyth especially as we had a mobility scooter."
• "However there needs to be better provision towards disabled visitors."
• "Staff were not friendly or welcoming in our opinion."
• "We just could not get over how rude and arrogant your staff member was."
• "We were very rudely told that we must remove our pram off the only pram friendly carriage and fold it down."
• "When we arrived the conductor said that we have approx 45 min to explore, 44 min is definitely not enough."
• "Travelled in an old fashioned carriage but unfortunately the weather let us down and there were a few slight leaks!"

Scenery & Journey

Pros:

• "Beautiful views and the trip to Aberystwyth and back is long enough to feel like you have had a good outing for your money."
• "The views were just stunning, definitely recommend."
• "One of the great little trains of Wales. A stunning journey with wonderful views."
• "The journey to devils bridge is very scenic with amazing glimpse's of the river & valley below."
• "The scenery en route to Aberystwyth is spectacular."
• "The train ride was delightfully nostalgic on this narrow gauge steam train, with stunning and beautiful scenery."
• "The scenery was stunning, saw plenty of wildlife on the journey including a lot of Red Kites."

Cons:

• "This is a strange one for me to give a review on... I thought it was one of the must boring train rides we had ever done."
• "Unfortunately we went on a rainy day which, on the one hand, kept us entertained for an afternoon but on the other hand, the scenic views usually available towards the top of the line were lost in cloud."
• "Disappointing views, mostly obscured by trees."
• "The other half of the ride is very unscenic, and boring for children."
• "However if you have a fear of heights this is not the train ride for you."
• "The first part of the journey on the right was not good it went through a industrial site."
• "Travelled in an old fashioned carriage but unfortunately the weather let us down and there were a few slight leaks!"

Value & Cost

Pros:

• "Worth spending the money."
• "This is a reasonably priced day and any money made goes to the railway to cover running costs."
• "It is a bit pricey, but you get what you pay for here and is therefore good value."
• "At £24 each it's not bad value once you consider the running costs of such a railway."
• "The trip cost per adult was £30 which is a little pricey but on the whole, definitely worth the money."
• "Thought this was a bit expensive at first, but turned out to be well worth it."
• "Fabulous value for money, an hour long ride each way."

Cons:

• "Well... it would of been worth going if it wasn't quite so expensive."
• "To be told it was a family friendly activity, which it is definitely not, and to pay what is an absurd amount of money is frustrating."
• "Insane prices, price is double that listed in my guide book (only 2 years old)."
• "My main gripe with the railway is that it's very overpriced (£35 each) for what it is."
• "It is expensive though."
• "Good experience just seemed a bit expensive."
• "It's not cheap, 3 adults 1 child £92."